iMac 27" Yellow Tint is back! Ughhh

[NXTMIKE]

So I took the hefty plunge and purchased the 27" i5 from a local Apple Retail Store, believing that Apple would have finally resolved the yellow-tint issue from over a year ago, or at least it would appear in much less iMacs as it has sorta died down on the forums.

Anyways, opened it last night, and continued copying over files to it today, only to notice that it has a slight yellow-tint issue towards the bottom 1/3 of display.

I've already made a genius bar appointment......I even purchased Apple Care on it, so the total was around 2.5k, and I'm hoping for them to allow a swap for another brand new unit? Is this likely, or will they just simply wave me off to a repair or refurb route. After dumping so much $ on it, and even purchasing Apple Care, I wouldn't be satisfied for anything but a straight exchange to a new unit.

Also, will they allow me to open it up right there and check to see that it doesn't have any display issues as well?

Thanks.

 

[jons]

I'd call them and ask.

So I took the hefty plunge and purchased the 27" i5 from a local Apple Retail Store, believing that Apple would have finally resolved the yellow-tint issue from over a year ago, or at least it would appear in much less iMacs as it has sorta died down on the forums.

Anyways, opened it last night, and continued copying over files to it today, only to notice that it has a slight yellow-tint issue towards the bottom 1/3 of display.

I've already made a genius bar appointment......I even purchased Apple Care on it, so the total was around 2.5k, and I'm hoping for them to allow a swap for another brand new unit? Is this likely, or will they just simply wave me off to a repair or refurb route. After dumping so much $ on it, and even purchasing Apple Care, I wouldn't be satisfied for anything but a straight exchange to a new unit.

Also, will they allow me to open it up right there and check to see that it doesn't have any display issues as well?

Thanks.

 

[jfyrfytr25]

So I took the hefty plunge and purchased the 27" i5 from a local Apple Retail Store, believing that Apple would have finally resolved the yellow-tint issue from over a year ago, or at least it would appear in much less iMacs as it has sorta died down on the forums.

Anyways, opened it last night, and continued copying over files to it today, only to notice that it has a slight yellow-tint issue towards the bottom 1/3 of display.

I've already made a genius bar appointment......I even purchased Apple Care on it, so the total was around 2.5k, and I'm hoping for them to allow a swap for another brand new unit? Is this likely, or will they just simply wave me off to a repair or refurb route. After dumping so much $ on it, and even purchasing Apple Care, I wouldn't be satisfied for anything but a straight exchange to a new unit.

Also, will they allow me to open it up right there and check to see that it doesn't have any display issues as well?

Thanks.

Usually, within the first 14 days they will allow you to swap out with a new unit since you still have the leverage of saying, "If you don't give me a new one you can just give me my money back" So, you should be ok. As for the taking out and checking in the store, they may actually ask you to do this. I have had several genius' ask me to do this when I have swapped items due to defects. The only problem is, sometimes things are not easy to spot in the chaos and bright lights of the apple store.


Good Luck!!!

 

[darrellishere]

Mate im not being funny but all the imac screens are more yellow, especially viewed from the top to bottom angle. Try using a different colour profile, with less yellow in it!

 

[NXTMIKE]

Usually, within the first 14 days they will allow you to swap out with a new unit since you still have the leverage of saying, "If you don't give me a new one you can just give me my money back"

Thanks!, but isn't that 14 day rule subject to the 10% restocking fee?

 

[spacepower7]

Thanks!, but isn't that 14 day rule subject to the 10% restocking fee?

Probably be able to argue that it isn't subject since you view the product as defective.