iMac Dead Pixel

[kyle99]

Hey, I got my iMac i7 a couple days ago, and it has a dead pixel right in the center of the screen. After reading about some of the other issues with the screens, I've decided to return it and buy an i7 Mac Book Pro. However, returning this is going to be tricky, since I don't live anywhere near an apple store. How would I go about returning this thing?

Thanks a lot guys

~Kyle

 

[MacHamster68]

you can do it online at apple at least here in the uk, if its still within the first 14 days that is
http://store.apple.com/uk/help/returns_refund

you should find something similar on the apple site of your country

 

[kyle99]

Wow, huge props to apple for their support on this one. I had heard that they only replace them if there is 11+ dead pixels, but they said there treating it as a DOA and overnighting me both a box to ship it back and a brand new iMac.