iMac has arrived. Return was unecessary.

[ripfrankwhite]

I recieved my replacement 24" iMac on Monday. I returned it because I was gettting kernel panics and didn't know why. Applecare was unable to resolve the issue so they sent me a new one. Well, this one did it too. Same problem with the exact same cause.

To make a long story short, it was only my Airport Extreme base station. It just needed to be reset.

At least this new one doesn't have any dead/stuck pixels. The last one had about five of them in a little patch at the bottom.

 

[climhazzard85]

I'm surprised that the aiport base station could cause kernel panicks? Wow...well whatever, at least its fine now.

 

[Dont Hurt Me]

Good for you, at least you fixed your dead pixel problem. I still have not seen any official policy from Apple on dead pixels. 5 of them is kind of scary for a new buyer.

 

[aquajet]

It's reassuring to know that a hinky base station can cause your machine to kernel panic.

 

[minnesotamacman]

It's reassuring to know that a hinky base station can cause your machine to kernel panic.

LOL, for sure!

 

[ipoddin]

I recieved my replacement 24" iMac on Monday. I returned it because I was gettting kernel panics and didn't know why. Applecare was unable to resolve the issue so they sent me a new one. Well, this one did it too. Same problem with the exact same cause.

To make a long story short, it was only my Airport Extreme base station. It just needed to be reset.

At least this new one doesn't have any dead/stuck pixels. The last one had about five of them in a little patch at the bottom.

Congrats though. Enjoy your iMac!

(someone will be getting a nice refurb unit at some point)

 

[Kingsly]

Good for you, at least you fixed your dead pixel problem. I still have not seen any official policy from Apple on dead pixels. 5 of them is kind of scary for a new buyer.

I'd tell you, but somebody at Apple would pr8bably kill me.

 

[nickelbackmac]

Man. I've been dying for a 24" but with all these threads I might just wait. Would waiting for a 30" be worthwhile

 

[Rychiar]

so does yours have the brightness hum problem? I sent mine back and they shipped me a brand new one and it has it even worse so im started to think this effects the whole line based on how many complaints i see

 

[ripfrankwhite]

so does yours have the brightness hum problem? I sent mine back and they shipped me a brand new one and it has it even worse so im started to think this effects the whole line based on how many complaints i see

Actually this thread was meant to retract the complaint that I had with the first. I wanted to let people know that there was nothing wrong the the first and that there is one less complaint, since the first wasn't the iMacs fault.

 

[miniConvert]

(someone will be getting a nice refurb unit at some point)

With 5 stuck pixels. Niice

 

[Mac-Addict]

I sure wish I knew what "kernel panics" were.. my head just auto thinks kinky pancakes.. but anyway.. I hope these things get fixed by apple..

 

[jTreu]

if i bought a new imac and it came with 5 dead pixels id be pissed as hell, espeicially if they were all in the same area.