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iMac hurt after repair...

smwatson

smwatson

macrumors 6502a
Original poster
Sep 30, 2005
961
6
London, England
After receiving my iMac from repair, I couldnt help but notice what a shoddy repair it was. There are several scratches on the foot, and dust trapped behind the plastic casing in the corner. The box is trashed, and everything was covered in polystyrene. AND there is a new pixel stuck on green (a stuck pixel sorry about the poor sentencing). Is there any way to fix the dust behind the plastic (clear plastic) and the stuck pixel??
 
iGary

iGary

Guest
May 26, 2004
19,580
7
Randy's House
smwatson said:
After receiving my iMac from repair, I couldnt help but notice what a shoddy repair it was. There are several scratches on the foot, and dust trapped behind the plastic casing in the corner. The box is trashed, and everything was covered in polystyrene. AND there is a new pixel stuck on green (a stuck pixel sorry about the poor sentencing). Is there any way to fix the dust behind the plastic (clear plastic) and the stuck pixel??
Click to expand...

This is the iMac in your signature?

Send it back.
 
YS2003

YS2003

macrumors 68020
Dec 24, 2004
2,138
0
Finally I have arrived.....
I read countless threads on repair nightmares like this one. I wonder what Apple's repair center is doing at their repair facility. Are they kicking and punching hell out of those Macs which were sent in by the customers? So far, I have not had any need to return my Macs for repairs (thank god) as I am confident once the repair is necessary and performed, the machine is not going to be the same (scratch here, dent there, mis-alinged panels here and there..... you get the picture)
 
Jovian9

Jovian9

macrumors 68000
Feb 19, 2003
1,968
110
Planet Zebes
My iMac G4 that I used to have was pretty scratched up when I got it back from having a new disk drive and screen from MacExperience. I dealt with it but only because it was nearly a year old then. Had it been as new as yours I would have been on the phone with customer relations right away.
 
smwatson

smwatson

macrumors 6502a
Original poster
Sep 30, 2005
961
6
London, England
Great. Nobody answered the question. Is there any way to unstick a stuck pixel? ive tried massaging and the crazyt video thing. Neither of them worked. So im looking for another solution.
 
eva01

eva01

macrumors 601
Feb 22, 2005
4,720
1
Gah! Plymouth
smwatson said:
Great. Nobody answered the question. Is there any way to unstick a stuck pixel? ive tried massaging and the crazyt video thing. Neither of them worked. So im looking for another solution.
Click to expand...

no there isn't a way to fix it. there's your answer now send it back to apple and get a new one.
 
iGary

iGary

Guest
May 26, 2004
19,580
7
Randy's House
YS2003 said:
I read countless threads on repair nightmares like this one. I wonder what Apple's repair center is doing at their repair facility. Are they kicking and punching hell out of those Macs which were sent in by the customers? So far, I have not had any need to return my Macs for repairs (thank god) as I am confident once the repair is necessary and performed, the machine is not going to be the same (scratch here, dent there, mis-alinged panels here and there..... you get the picture)
Click to expand...

My 20-inch ACD with the cat hair was repaired at some electronics joint in NY - an authorized repair center.

Came back in a box that looked like it was for a DVD player, shoddy packaging....not impressed, but not damaged, either.
 
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