Hi all you guys.
I ordered my i7 on October 28th from the biggest APR here in Belgium. The guy at the store checked today my order, and the status is still undetermined, it means the stupid "November" statement.
I asked him how is it possible that the rest of the planet is already playing with their new toy, and me, buying the iMac from an APR, i'm still waiting without any further information.
The replay was: "We are JUST premium reseller, and Apple is not considering us at ALL, I apologize for this fact but is simply reality. If you want you can cancel you order, or wait, like I'm doing". He show me their order status (60 iMac i5/i7) and none shipped during 1 month. Unbelivable.
So, dear Apple, if you are listening, the APRs are you unique point of presence in many countires, like Belgium for instance. They work hard to provide good service, and the logistic management should be considered in a better way, especially because the APR (and not YOU) are facing the customers, that is your ONLY value.
Greetings
I ordered my i7 on October 28th from the biggest APR here in Belgium. The guy at the store checked today my order, and the status is still undetermined, it means the stupid "November" statement.
I asked him how is it possible that the rest of the planet is already playing with their new toy, and me, buying the iMac from an APR, i'm still waiting without any further information.
The replay was: "We are JUST premium reseller, and Apple is not considering us at ALL, I apologize for this fact but is simply reality. If you want you can cancel you order, or wait, like I'm doing". He show me their order status (60 iMac i5/i7) and none shipped during 1 month. Unbelivable.
So, dear Apple, if you are listening, the APRs are you unique point of presence in many countires, like Belgium for instance. They work hard to provide good service, and the logistic management should be considered in a better way, especially because the APR (and not YOU) are facing the customers, that is your ONLY value.
Greetings
