Hi,
I am having some serious problems with my iMac mid-2011. When I lunch an application (FaceTime, Skype, OBS, Quick Time Video Capture, google chrome) they instantly crash when they try to use the camera. Google chrome also crashes randomly and when using youtube.
FaceTime crashes instantly, skype will lunch but when it accesses the camera it crashes.
This issue started occurring on Easter Saturday, I have never had this issue before. However, this originally happened with zoom but after updating the program is fixed itself. Updating Skype has not helped. Also, I had a Zoom call on Thursday and the person I called Is having these issues as well.
In system report under Camera is says "There was an error while scanning for video capture devices."
In the USB hub, it is displayed as FaceTime Camera.
When Running Mac 10.10 I tried
Any help would be much appreciated,
Many Thanks,
Oscar
I am having some serious problems with my iMac mid-2011. When I lunch an application (FaceTime, Skype, OBS, Quick Time Video Capture, google chrome) they instantly crash when they try to use the camera. Google chrome also crashes randomly and when using youtube.
FaceTime crashes instantly, skype will lunch but when it accesses the camera it crashes.
This issue started occurring on Easter Saturday, I have never had this issue before. However, this originally happened with zoom but after updating the program is fixed itself. Updating Skype has not helped. Also, I had a Zoom call on Thursday and the person I called Is having these issues as well.
In system report under Camera is says "There was an error while scanning for video capture devices."
In the USB hub, it is displayed as FaceTime Camera.
When Running Mac 10.10 I tried
- Resetting PRAM
- Resetting SMC
- Restarting
- Reset PRAM
- Reset SMC
- Restarting
- Updating Zoom - Worked
- Updating Skype - Didn't work
- Checking camera permissions in System Preferences > Security...
- Force Quitting all applications in activity monitor
- Fore quitting CameraAssistant in terminal
- Creating a new admin user - Still occurs on all accounts
- I have been unable to get the computer into safe mode it gets stuck loading and I can only access the Diagnosis tool over the internet. The Quick Diagnosis tool returns only a HDD temperature error (see below)
- The Hard Drive was replaced a few years ago. During this camera ordeal, I realised the new HDD is non-compatible (the temperature sensor is inactive due to the SATA cable) however it has worked fine for years.
Any help would be much appreciated,
Many Thanks,
Oscar
EtreCheckPro version: 6.2.5 (6C016)
Report generated: 2020-04-15 11:14:04
Download EtreCheckPro from https://etrecheck.com
Runtime: 5:34
Performance: Good
Problem: Apps are crashing
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Apps crashing - There have been numerous app crashes.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Kernel extensions present - This machine has kernel extensions that may not work in the future.
Sharing enabled - This machine has sharing services enabled that could be a security risk.
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac Model: iMac12,1
2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
20 RAM - At maximum
BANK 0/DIMM0 - 2 GB DDR3 1333
BANK 1/DIMM0 - 2 GB DDR3 1333
BANK 0/DIMM1 - 8 GB DDR3 1333
BANK 1/DIMM1 - 8 GB DDR3 1333
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
iMac (built-in) 1920 x 1080
Drives:
disk0 - WDC WD30EZRX-00DC0B0 3.00 TB (Mechanical)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB (12 MB used)
disk0s2 - Macintosh HD (Journaled HFS+) 3.00 TB (944.23 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s1 - EFI [EFI]
210 MB (12 MB used, 195 MB free)
MS-DOS FAT32
Mount point: /Volumes/f******************F
disk0s2 - Macintosh HD
3.00 TB (944.23 GB used, 2.06 TB free)
Journaled HFS+
Mount point: /
disk2s2 - G*****************************1
5 MB (3 MB used, 2 MB free)
Mac OS Extended
Disk Image
Mount point: /private/tmp/KSInstallAction.zOhUeSYyH5/m
Owners enabled: No
Read-only: Yes
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface Bluetooth-Modem: Bluetooth DUN
File sharing: Enabled
Printer sharing: Enabled
Screen sharing: Enabled
Remote login: Enabled
System Software:
OS X El Capitan 10.11.6 (15G31)
Time since boot: Less than an hour
Security:
System Status
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple and Malwarebytes
File sharing: Enabled
Printer sharing: Enabled
Screen sharing: Enabled
Remote login: Enabled
Unsigned Files:
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.ea.origin.ESHelper.plist
Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.surteesstudios.hddfancontroldaemon.plist
Executable: /Library/Application Support/HDD Fan Control/HDDFanControlDaemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver
Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver
Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin
Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
Plugin: /Library/Internet Plug-Ins/Flash Player.plugin
Plugin: /Library/Internet Plug-Ins/GameTreeDM_NPAPI.plugin
Plugin: /Library/Internet Plug-Ins/NP_2020Player_IKEA.plugin
Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
Plugin: /Library/Internet Plug-Ins/GameTreeDM.plugin
Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin
Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin
Plugin: ~/Library/Internet Plug-Ins/RealPlayer Plugin.plugin
Preference Pane: /Library/PreferencePanes/Flash Player.prefPane
Preference Pane: /Library/PreferencePanes/HDD Fan Control.prefPane
Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane
Apps: 127
Kernel Extensions:
/Applications/zoom.us.app
[Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8)
/Library/Application Support/WDSmartWare
[Not Loaded] WD1394HPDriver.kext (1.0.7)
[Not Loaded] WDUSBHPDriver.kext (1.0.6)
/Library/Extensions
[Not Loaded] Dropbox.kext (1.10.3 - SDK 10.14)
/System/Library/Extensions
[Not Loaded] fxASPIDriver.kext (1.0 - SDK 10.5)
[Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1)
[Not Loaded] EyeTVClassicDontSeize.kext (1.1.2)
[Not Loaded] MicrosoftMouse.kext (8.0)
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[Not Loaded] MicrosoftMouseBluetooth.kext (8.0)
[Not Loaded] MicrosoftMouseUSB.kext (8.0)
~/Desktop/Applications/EyeTV.app
[Not Loaded] ElgatoSCMCardBusDVBT.kext (1.1)
System Launch Agents:
[Not Loaded] 7 Apple tasks
[Loaded] 161 Apple tasks
[Running] 71 Apple tasks
System Launch Daemons:
[Not Loaded] 42 Apple tasks
[Loaded] 162 Apple tasks
[Running] 87 Apple tasks
[Other] 2 Apple tasks
Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-10-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-13)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-29)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-14)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-14)
[Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-05-31)
[Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-11-07)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-09)
[Not Loaded] com.oracle.java.Java-Updater.plist (? e4c2412 - installed 2017-03-15)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)
[Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-29)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-14)
[Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-16)
[Loaded] com.allocinit.camtwistassistant.plist (Stephen Green - installed 2019-05-08)
[Loaded] com.ea.origin.ESHelper.plist (? bf03fe3b - installed 2015-08-21)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-08-23)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-04-14)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-09)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-14)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2018-07-23)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-03-15)
[Running] com.surteesstudios.hddfancontroldaemon.plist (? 750580a6 - installed 2014-06-04)
User Launch Agents:
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-14)
[Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-10-29)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22)
[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2020-04-15)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-04-15)
User Login Items:
[Running] PhotoStreamAgent (App Store - installed 2038-01-19)
Modern Login Item
/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app
[Not Loaded] OverSight Helper (Objective-See, LLC - installed 2017-09-25)
Modern Login Item
~/Desktop/Applications/OverSight_Installer.app/Contents/Resources/OverSight.app/Contents/Library/LoginItems/OverSight Helper.app
[Not Loaded] SMARTUtilityMenuItem (Volitans Software - installed 2019-06-29)
Modern Login Item
~/Desktop/Desktop Apr 2020/SMART Utility/SMART Utility.app/Contents/Library/LoginItems/SMARTUtilityMenuItem.app
Internet Plug-ins:
Default Browser: 601 (Apple - installed 2016-07-09)
AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-29)
FlashPlayer-10.6: 21.0.0.226 (? - installed 2016-04-22)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-04-14)
Silverlight: 5.1.41212.0 (? - installed 2016-03-07)
Flash Player: 21.0.0.226 (? - installed 2016-04-22)
GameTreeDM_NPAPI: 1.11 (? - installed 2013-03-24)
iPhotoPhotocast: 7.0 (Apple - installed 2013-04-18)
NP_2020Player_IKEA: 5.0.94.1 (? - installed 2012-09-28)
AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2020-04-14)
SharePointBrowserPlugin: 14.7.1 (? - installed 2017-01-03)
GameTreeDM: 1.4 (? - installed 2013-03-24)
JavaAppletPlugin: Java 8 Update 131 build 11 (? - installed 2017-04-23)
Audio Plug-ins:
BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2016-07-09)
AirPlay: 2.0 (Apple - installed 2016-07-09)
AppleAVBAudio: 403.4 (Apple - installed 2016-07-09)
iSightAudio: 7.7.3 (Apple - installed 2016-07-09)
3rd Party Preference Panes:
Flash Player (? - installed 2016-04-16)
HDD Fan Control (? - installed 2014-11-06)
Java (? - installed 2017-04-23)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 3.00 TB - Disk used: 944.49 GB
Destinations:
3********p [Local] (Last used)
Total size: 3.00 TB
Total number of backups: 164
Oldest backup: 2014-09-16 20:15:29
Last backup: 2020-04-13 16:38:17
Performance:
System Load: 1.98 (1 min ago) 1.40 (5 min ago) 0.68 (15 min ago)
Nominal I/O speed: 7.26 MB/s
File system: 40.59 seconds
Write speed: 81 MB/s
Read speed: 122 MB/s
CPU Usage Snapshot:
Type Overall
System: 5 %
User: 11 %
Idle: 84 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Google Chrome Helper (7) 21.94 % (Google, Inc.)
fontd 16.56 % (Apple)
EtreCheckPro 10.44 % (Etresoft, Inc.)
mds_stores 9.20 % (Apple)
com.apple.WebKit.WebContent 7.30 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
kernel_task 1.22 GB (Apple)
Google Chrome Helper (7) 610 MB (Google, Inc.)
EtreCheckPro 426 MB (Etresoft, Inc.)
Adobe CEF Helper (3) 268 MB (Adobe Systems, Inc.)
Adobe Desktop Service 250 MB (Adobe Systems, Inc.)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
HDDFanControlDaemon 5 (? - /Library/Application Support/HDD Fan Control)
Finder 3 (Apple)
WindowServer 2 (Apple)
systemstatsd 1 (Apple)
Adobe CEF Helper (3) 0 (Adobe Systems, Inc.)
Virtual Memory Information:
Physical RAM: 20 GB
Free RAM: 13.61 GB
Used RAM: 3.77 GB
Cached files: 2.61 GB
Available RAM: 16.23 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2020-04-10 CamTwist (3.4.3)
2020-04-10 OBS (1.0)
2020-04-13 Disk Speed Test (3.2)
2020-04-13 The Unarchiver (4.2.0)
2020-04-13 OS X (10.11.6.1.1.1468031924)
2020-04-13 CompatibilityNotificationData (1.0.5)
2020-04-13 Chinese Word List Update (4.22)
2020-04-13 Core Suggestions Configuration Data (1.0)
2020-04-13 MRTConfigData (1.58)
2020-04-13 CoreLSKD Configuration Data (8)
2020-04-13 XProtectPlistConfigData (2118)
2020-04-13 Incompatible Kernel Extension Configuration Data (11.6.1)
2020-04-13 Voice Update - Karen (5.0.7)
2020-04-13 iTunes (12.8.2)
2020-04-13 Digital Camera RAW Compatibility Update (6.21)
2020-04-13 Remote Desktop Client Update (3.9.3)
2020-04-14 Adobe Acrobat Reader DC (19.010.20099) (19.010.20099)
2020-04-14 Malwarebytes for Mac (1.0)
Diagnostics Information (past 7-30 days):
2020-04-15 11:07:58 Photo Booth.app Crash
Executable: /Applications/Photo Booth.app
2020-04-15 11:07:31 Google Chrome.app Crash
Executable: /Applications/Google Chrome.app
2020-04-15 11:07:22 FaceTime.app Crash
Executable: /Applications/FaceTime.app
2020-04-15 10:50:14 system_profiler Crash
Executable: /usr/sbin/system_profiler
Details:
arguments: (
"/usr/sbin/system_profiler",
"-nospawn",
"-xml",
SPCameraDataType,
"-detailLevel",
full
), dataType: SPCameraDataType
2020-04-14 17:18:19 Skype.app Crash
Executable: /Applications/Skype.app
2020-04-14 17:13:34 OBS.app Crash
Executable: /Applications/OBS.app
2020-04-14 17:00:26 Finder.app Crash
Executable: /System/Library/CoreServices/Finder.app
Details:
objc_msgSend() selector name: isKindOfClass:
2020-04-14 16:52:35 OverSight Helper.app Crash
Executable: ~/Desktop/Applications/OverSight_Installer.app/Contents/Resources/OverSight.app/Contents/Library/LoginItems/OverSight Helper.app
2020-04-14 16:41:48 CamTwist.app Crash
Executable: /Applications/CamTwist/CamTwist.app
2020-04-14 15:10:38 Skype 2.app Crash
Executable: /Applications/Skype 2.app
2020-04-14 12:21:14 dbkextd Crash
Executable: /Library/DropboxHelperTools/*/dbkextd
2020-04-13 21:08:56 Dropbox.app Crash
Executable: /Applications/Dropbox.app
2020-04-13 18:52:47 Creative Cloud.app Crash
Executable: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app
2020-04-13 18:50:26 Adobe Desktop Service.app Crash
Executable: /Library/Application Support/Adobe/*/Adobe Desktop Service.app
2020-04-13 18:10:15 Software Update.app Crash
Executable: /System/Library/CoreServices/Software Update.app
Details:
abort() called
*** error for object 0x900007fd8618988c: pointer being freed was not a
llocated
2020-04-13 16:34:21 photolibraryd Crash
Executable: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Support/photolibraryd
Details:
Assertion failure in -[LiSqliteDb submit:cancelable:cancelHandler:], /
SourceCache/PhotoApp/PhotoApp-215.65/lib/lithium/lithiumd/storage/sqli
te/LiSqliteDb.m:294
Attempted executeAsync on closed(yes) or no sqlite3(0x0)
abort() called
2020-04-12 16:23:04 GameTreeDM.app Crash
Executable: /Applications/GameTreeDM.app
Details:
*** Terminating app due to uncaught exception 'NSInvalidArgumentExcept
ion', reason: '-[__NSCFBoolean objectForKey:]: unrecognized selector s
ent to instance 0xa10491f0'
2020-04-12 16:12:23 callservicesd Crash
Executable: /System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd
2020-04-10 17:20:45 Origin.app Crash
Executable: /Applications/Origin.app
Details:
dyld: launch, loading dependent libraries
End of report
Report generated: 2020-04-15 11:14:04
Download EtreCheckPro from https://etrecheck.com
Runtime: 5:34
Performance: Good
Problem: Apps are crashing
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Apps crashing - There have been numerous app crashes.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Kernel extensions present - This machine has kernel extensions that may not work in the future.
Sharing enabled - This machine has sharing services enabled that could be a security risk.
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac Model: iMac12,1
2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
20 RAM - At maximum
BANK 0/DIMM0 - 2 GB DDR3 1333
BANK 1/DIMM0 - 2 GB DDR3 1333
BANK 0/DIMM1 - 8 GB DDR3 1333
BANK 1/DIMM1 - 8 GB DDR3 1333
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
iMac (built-in) 1920 x 1080
Drives:
disk0 - WDC WD30EZRX-00DC0B0 3.00 TB (Mechanical)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB (12 MB used)
disk0s2 - Macintosh HD (Journaled HFS+) 3.00 TB (944.23 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s1 - EFI [EFI]
210 MB (12 MB used, 195 MB free)
MS-DOS FAT32
Mount point: /Volumes/f******************F
disk0s2 - Macintosh HD
3.00 TB (944.23 GB used, 2.06 TB free)
Journaled HFS+
Mount point: /
disk2s2 - G*****************************1
5 MB (3 MB used, 2 MB free)
Mac OS Extended
Disk Image
Mount point: /private/tmp/KSInstallAction.zOhUeSYyH5/m
Owners enabled: No
Read-only: Yes
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface Bluetooth-Modem: Bluetooth DUN
File sharing: Enabled
Printer sharing: Enabled
Screen sharing: Enabled
Remote login: Enabled
System Software:
OS X El Capitan 10.11.6 (15G31)
Time since boot: Less than an hour
Security:
System Status
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple and Malwarebytes
File sharing: Enabled
Printer sharing: Enabled
Screen sharing: Enabled
Remote login: Enabled
Unsigned Files:
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.ea.origin.ESHelper.plist
Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.surteesstudios.hddfancontroldaemon.plist
Executable: /Library/Application Support/HDD Fan Control/HDDFanControlDaemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver
Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver
Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin
Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
Plugin: /Library/Internet Plug-Ins/Flash Player.plugin
Plugin: /Library/Internet Plug-Ins/GameTreeDM_NPAPI.plugin
Plugin: /Library/Internet Plug-Ins/NP_2020Player_IKEA.plugin
Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
Plugin: /Library/Internet Plug-Ins/GameTreeDM.plugin
Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin
Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin
Plugin: ~/Library/Internet Plug-Ins/RealPlayer Plugin.plugin
Preference Pane: /Library/PreferencePanes/Flash Player.prefPane
Preference Pane: /Library/PreferencePanes/HDD Fan Control.prefPane
Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane
Apps: 127
Kernel Extensions:
/Applications/zoom.us.app
[Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8)
/Library/Application Support/WDSmartWare
[Not Loaded] WD1394HPDriver.kext (1.0.7)
[Not Loaded] WDUSBHPDriver.kext (1.0.6)
/Library/Extensions
[Not Loaded] Dropbox.kext (1.10.3 - SDK 10.14)
/System/Library/Extensions
[Not Loaded] fxASPIDriver.kext (1.0 - SDK 10.5)
[Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1)
[Not Loaded] EyeTVClassicDontSeize.kext (1.1.2)
[Not Loaded] MicrosoftMouse.kext (8.0)
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[Not Loaded] MicrosoftMouseBluetooth.kext (8.0)
[Not Loaded] MicrosoftMouseUSB.kext (8.0)
~/Desktop/Applications/EyeTV.app
[Not Loaded] ElgatoSCMCardBusDVBT.kext (1.1)
System Launch Agents:
[Not Loaded] 7 Apple tasks
[Loaded] 161 Apple tasks
[Running] 71 Apple tasks
System Launch Daemons:
[Not Loaded] 42 Apple tasks
[Loaded] 162 Apple tasks
[Running] 87 Apple tasks
[Other] 2 Apple tasks
Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-10-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-13)
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-29)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-14)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-14)
[Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-05-31)
[Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-11-07)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-09)
[Not Loaded] com.oracle.java.Java-Updater.plist (? e4c2412 - installed 2017-03-15)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)
[Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-29)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-14)
[Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-16)
[Loaded] com.allocinit.camtwistassistant.plist (Stephen Green - installed 2019-05-08)
[Loaded] com.ea.origin.ESHelper.plist (? bf03fe3b - installed 2015-08-21)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-08-23)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-04-14)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-09)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-14)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2018-07-23)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-03-15)
[Running] com.surteesstudios.hddfancontroldaemon.plist (? 750580a6 - installed 2014-06-04)
User Launch Agents:
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-14)
[Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-10-29)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22)
[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2020-04-15)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-04-15)
User Login Items:
[Running] PhotoStreamAgent (App Store - installed 2038-01-19)
Modern Login Item
/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app
[Not Loaded] OverSight Helper (Objective-See, LLC - installed 2017-09-25)
Modern Login Item
~/Desktop/Applications/OverSight_Installer.app/Contents/Resources/OverSight.app/Contents/Library/LoginItems/OverSight Helper.app
[Not Loaded] SMARTUtilityMenuItem (Volitans Software - installed 2019-06-29)
Modern Login Item
~/Desktop/Desktop Apr 2020/SMART Utility/SMART Utility.app/Contents/Library/LoginItems/SMARTUtilityMenuItem.app
Internet Plug-ins:
Default Browser: 601 (Apple - installed 2016-07-09)
AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-29)
FlashPlayer-10.6: 21.0.0.226 (? - installed 2016-04-22)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-04-14)
Silverlight: 5.1.41212.0 (? - installed 2016-03-07)
Flash Player: 21.0.0.226 (? - installed 2016-04-22)
GameTreeDM_NPAPI: 1.11 (? - installed 2013-03-24)
iPhotoPhotocast: 7.0 (Apple - installed 2013-04-18)
NP_2020Player_IKEA: 5.0.94.1 (? - installed 2012-09-28)
AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2020-04-14)
SharePointBrowserPlugin: 14.7.1 (? - installed 2017-01-03)
GameTreeDM: 1.4 (? - installed 2013-03-24)
JavaAppletPlugin: Java 8 Update 131 build 11 (? - installed 2017-04-23)
Audio Plug-ins:
BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2016-07-09)
AirPlay: 2.0 (Apple - installed 2016-07-09)
AppleAVBAudio: 403.4 (Apple - installed 2016-07-09)
iSightAudio: 7.7.3 (Apple - installed 2016-07-09)
3rd Party Preference Panes:
Flash Player (? - installed 2016-04-16)
HDD Fan Control (? - installed 2014-11-06)
Java (? - installed 2017-04-23)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 3.00 TB - Disk used: 944.49 GB
Destinations:
3********p [Local] (Last used)
Total size: 3.00 TB
Total number of backups: 164
Oldest backup: 2014-09-16 20:15:29
Last backup: 2020-04-13 16:38:17
Performance:
System Load: 1.98 (1 min ago) 1.40 (5 min ago) 0.68 (15 min ago)
Nominal I/O speed: 7.26 MB/s
File system: 40.59 seconds
Write speed: 81 MB/s
Read speed: 122 MB/s
CPU Usage Snapshot:
Type Overall
System: 5 %
User: 11 %
Idle: 84 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Google Chrome Helper (7) 21.94 % (Google, Inc.)
fontd 16.56 % (Apple)
EtreCheckPro 10.44 % (Etresoft, Inc.)
mds_stores 9.20 % (Apple)
com.apple.WebKit.WebContent 7.30 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
kernel_task 1.22 GB (Apple)
Google Chrome Helper (7) 610 MB (Google, Inc.)
EtreCheckPro 426 MB (Etresoft, Inc.)
Adobe CEF Helper (3) 268 MB (Adobe Systems, Inc.)
Adobe Desktop Service 250 MB (Adobe Systems, Inc.)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
HDDFanControlDaemon 5 (? - /Library/Application Support/HDD Fan Control)
Finder 3 (Apple)
WindowServer 2 (Apple)
systemstatsd 1 (Apple)
Adobe CEF Helper (3) 0 (Adobe Systems, Inc.)
Virtual Memory Information:
Physical RAM: 20 GB
Free RAM: 13.61 GB
Used RAM: 3.77 GB
Cached files: 2.61 GB
Available RAM: 16.23 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2020-04-10 CamTwist (3.4.3)
2020-04-10 OBS (1.0)
2020-04-13 Disk Speed Test (3.2)
2020-04-13 The Unarchiver (4.2.0)
2020-04-13 OS X (10.11.6.1.1.1468031924)
2020-04-13 CompatibilityNotificationData (1.0.5)
2020-04-13 Chinese Word List Update (4.22)
2020-04-13 Core Suggestions Configuration Data (1.0)
2020-04-13 MRTConfigData (1.58)
2020-04-13 CoreLSKD Configuration Data (8)
2020-04-13 XProtectPlistConfigData (2118)
2020-04-13 Incompatible Kernel Extension Configuration Data (11.6.1)
2020-04-13 Voice Update - Karen (5.0.7)
2020-04-13 iTunes (12.8.2)
2020-04-13 Digital Camera RAW Compatibility Update (6.21)
2020-04-13 Remote Desktop Client Update (3.9.3)
2020-04-14 Adobe Acrobat Reader DC (19.010.20099) (19.010.20099)
2020-04-14 Malwarebytes for Mac (1.0)
Diagnostics Information (past 7-30 days):
2020-04-15 11:07:58 Photo Booth.app Crash
Executable: /Applications/Photo Booth.app
2020-04-15 11:07:31 Google Chrome.app Crash
Executable: /Applications/Google Chrome.app
2020-04-15 11:07:22 FaceTime.app Crash
Executable: /Applications/FaceTime.app
2020-04-15 10:50:14 system_profiler Crash
Executable: /usr/sbin/system_profiler
Details:
arguments: (
"/usr/sbin/system_profiler",
"-nospawn",
"-xml",
SPCameraDataType,
"-detailLevel",
full
), dataType: SPCameraDataType
2020-04-14 17:18:19 Skype.app Crash
Executable: /Applications/Skype.app
2020-04-14 17:13:34 OBS.app Crash
Executable: /Applications/OBS.app
2020-04-14 17:00:26 Finder.app Crash
Executable: /System/Library/CoreServices/Finder.app
Details:
objc_msgSend() selector name: isKindOfClass:
2020-04-14 16:52:35 OverSight Helper.app Crash
Executable: ~/Desktop/Applications/OverSight_Installer.app/Contents/Resources/OverSight.app/Contents/Library/LoginItems/OverSight Helper.app
2020-04-14 16:41:48 CamTwist.app Crash
Executable: /Applications/CamTwist/CamTwist.app
2020-04-14 15:10:38 Skype 2.app Crash
Executable: /Applications/Skype 2.app
2020-04-14 12:21:14 dbkextd Crash
Executable: /Library/DropboxHelperTools/*/dbkextd
2020-04-13 21:08:56 Dropbox.app Crash
Executable: /Applications/Dropbox.app
2020-04-13 18:52:47 Creative Cloud.app Crash
Executable: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app
2020-04-13 18:50:26 Adobe Desktop Service.app Crash
Executable: /Library/Application Support/Adobe/*/Adobe Desktop Service.app
2020-04-13 18:10:15 Software Update.app Crash
Executable: /System/Library/CoreServices/Software Update.app
Details:
abort() called
*** error for object 0x900007fd8618988c: pointer being freed was not a
llocated
2020-04-13 16:34:21 photolibraryd Crash
Executable: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Support/photolibraryd
Details:
Assertion failure in -[LiSqliteDb submit:cancelable:cancelHandler:], /
SourceCache/PhotoApp/PhotoApp-215.65/lib/lithium/lithiumd/storage/sqli
te/LiSqliteDb.m:294
Attempted executeAsync on closed(yes) or no sqlite3(0x0)
abort() called
2020-04-12 16:23:04 GameTreeDM.app Crash
Executable: /Applications/GameTreeDM.app
Details:
*** Terminating app due to uncaught exception 'NSInvalidArgumentExcept
ion', reason: '-[__NSCFBoolean objectForKey:]: unrecognized selector s
ent to instance 0xa10491f0'
2020-04-12 16:12:23 callservicesd Crash
Executable: /System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd
2020-04-10 17:20:45 Origin.app Crash
Executable: /Applications/Origin.app
Details:
dyld: launch, loading dependent libraries
End of report