iMac No Location Available

[tomwalsh77]

I'm trying to setup Find My Mac and Find My iPhone and it seems like I have set it all up correctly however when using the Find iPhone app to locate my Mac I get the error "Online, No Location Available". How can I fix this?

Thanks in advance.

 

[Weaselboy]

I'm trying to setup Find My Mac and Find My iPhone and it seems like I have set it all up correctly however when using the Find iPhone app to locate my Mac I get the error "Online, No Location Available". How can I fix this?

Thanks in advance.

You Mac needs to be logged on via wi-fi for it to work. You can login via ethernet and just leave wifi on and logged in at the same time, and it will work. Just put the ethernet connection at the top of the list in Network settings.

 

[tomwalsh77]

You Mac needs to be logged on via wi-fi for it to work. You can login via ethernet and just leave wifi on and logged in at the same time, and it will work. Just put the ethernet connection at the top of the list in Network settings.

Am I using both wifi and ethernet by doing this?

 

[Weaselboy]

Am I using both wifi and ethernet by doing this?

They will both be connected to the Internet, but if you put the ethernet at the top of the list in prefs, all data will use the ethernet connection.

 

[tomwalsh77]

They will both be connected to the Internet, but if you put the ethernet at the top of the list in prefs, all data will use the ethernet connection.

How do I do that, I don't seem to be able to move them up or down?

 

[Weaselboy]

How do I do that, I don't seem to be able to move them up or down?

If you click Set Service Order... like in my screen cap you will get a window that allows you to drag the order around like you want.

 

[tomwalsh77]

If you click Set Service Order... like in my screen cap you will get a window that allows you to drag the order around like you want.

Thanks Weaselboy

 

[Sandy Santra]

If you click Set Service Order... like in my screen cap you will get a window that allows you to drag the order around like you want.

Dude—wow. Best tech support I've seen online in awhile. Quite the awesome, Weaselboy.

 

[Weaselboy]

Dude—wow. Best tech support I've seen online in awhile. Quite the awesome, Weaselboy.

Well... my mother always said I was not as dumb as I looked.

 

[2010mini]

Seems silly this only works on wifi.

 

[FlyingPoliceBox]

You Mac needs to be logged on via wi-fi for it to work. You can login via ethernet and just leave wifi on and logged in at the same time, and it will work. Just put the ethernet connection at the top of the list in Network settings.

THANK YOU, THANK YOU, THANK YOU!!! I don't understand why this still must be done but you have fixed my issue and with such easy to understand instructions. You would be great working IT somewhere creating documentation