iMac screen has shadow, cloud, smoke, milky spots?

[naesager1]

See attached images..





The thing is, that the machine is turned off on the images.

Before shooting the attached images I had just cleaned the screen using a damp cloth and afterwards wiped it with a dry microfiber cloth. Just to make sure it wasn't dust or fingermarks.

I also tried to see if it was just shadows from lamps in the room, but it wasnt.

The areas shown on the images only appears when turned off. Now when sitting in front af the machine they are not visible.

Hope you guys know what it is, how to remove them, or know if this is a consideren an error worthy of a return.

Thanks a bunch! - Andreas

 

[suburbia]

Strange. Doesn't look to be streak marks since they're from behind the glass and appear to be on the actual display. Have you called Applecare yet? I would exchange for another machine if it's new.

 

[naesager1]

Strange. Doesn't look to be streak marks since they're from behind the glass and appear to be on the actual display. Have you called Applecare yet? I would exchange for another machine if it's new.

I don't think I'm covered by Applecare I'm afraid.

Just got of the phone with the store that sold me the unit, they said Apple will charge me for just examining the device, giving me pointers or even just answering the question, is it a hardware error, or a user error.

Too bad, I think it's ashame when spending around $2500 on the unit in Denmark, that stuff like this appears and you just have to live with it..

 

[sojer2005]

It's dust. 100%

remove the glass panel and clean it:

http://www.youtube.com/watch?v=9cHMHzq5E5I