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bmodi

macrumors member
Original poster
Mar 8, 2015
66
30
Germany
22nd of September wie got our new iPhone 15 pro’s. We transferred all data from our IPhone 13 pro’. My wife and I we use the same Apple ID, since more than 10 years.

iMessage worked like all the years before until 27th of September.

Suddenly during the day we recognized that my wife does not receive iMessages anymore and she cannot sende messages. And also face time calls do not work anymore.

I tried all the stuff one can find in the web, even removed the account from iMessage+face time and added it back…..

Once she received two messages and could send some…..but just for a view minutes. At the moment it does not work. She cannot receive messages, from no one and cannot send to anyone. FaceTime is dead too.

Has anyone an idea? Is there a (known) problem on Apple’s side with iMessage/FaceTime and IOS 17 / IPhone 15 Pro?
 
Third step is call/chat Apple; using the same ID on two phones might have triggered a block that they’ll have to remove.
 
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