imessage/text issue

[mclld]

My son was using an iphone and is getting an android. He is temporarily using another android and he is saying he is not getting messages from some of his friends. I am assuming it is because I forgot to turn off imessage before I reset his phone.

What do I need to do?

 

[C DM]

My son was using an iphone and is getting an android. He is temporarily using another android and he is saying he is not getting messages from some of his friends. I am assuming it is because I forgot to turn off imessage before I reset his phone.

What do I need to do?

Try what's mentioned at https://selfsolve.apple.com/deregister-imessage

 

[mclld]

I did that and when I entered the code apple sent via text it said his number isn't registered with imessage

 

[Mattdewolfe]

Sometimes it just takes a while to actually get it out of their system. Give it time