In this situation will Apple let me exchange for a brand new product or return and buy?

[ninjaiphone]

Hello.

I received my Series 5 Apple Watch Stainless Steel Gold w/ Gold Milanese Loop today from UPS (they didn't even ring my doorbell, just left the package on the ground).

I picked it up right away and after setting it up for about 15 minutes I found a small knick on the left hand side of the watch. I know production errors can be a thing however I wonder if Apple would allow an exchange to be made for a brand new product or would I have to just return and purchase again?

Pics are included. Sorry for being whiny bebe

 

[nyy13251]

What’s the difference if you return it and buy another or if they exchange it?

But I’m guessing they would just swap it out with a new one since it came like that and within return date.

 

[outsidah]

You are fine either route. I would just get it resolved ASAP.