Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

StarShot

macrumors 65816
Original poster
Mar 31, 2014
1,151
397
Recently I seem to have a problem with incoming email effecting several email accounts. For instance, I get email coming into my iPhone or iPad, but not to my MacBook Air. Today I discovered IF I close down the email accounts on my MBA and then open it again, email that already arrived on my iPhone and iPad suddenly downloads.

Along these same lines, up until recently, if a text or email came in, I could see it on all three devices. That also doesn't happen anymore. I'm wondering if I accidently turned something off so that I'm not sharing my email/text with all my devices.

Anyone have an idea as to what is going on here? My MBA, iPad and iPhone all have the latest software installed.
 

BrianBaughn

macrumors G3
Feb 13, 2011
9,825
2,495
Baltimore, Maryland
As to paragraph #1...what is your setting in Mail for "Check for new messages:"?

For paragraph #2...which devices, other than the MBA, aren't getting email and/or texts?
 

StarShot

macrumors 65816
Original poster
Mar 31, 2014
1,151
397
As to paragraph #1...what is your setting in Mail for "Check for new messages:"?

I don't see a item that says "Check for new messages" on my MBA or my iPad. Where would I find this opton
For paragraph #2...which devices, other than the MBA, aren't getting email and/or texts?

Actually the problem 2 is that if I have my iPhone powered up and message comes in, it doesn't always repeat on my MBA where I find it much easior to reply to emails because of the MBA keyboard. I checked last night and all three devices (MBA, iPhone and iPad are signed in to the same icloud account.
 

BrianBaughn

macrumors G3
Feb 13, 2011
9,825
2,495
Baltimore, Maryland
I don't see a item that says "Check for new messages" on my MBA or my iPad. Where would I find this opton

Actually the problem 2 is that if I have my iPhone powered up and message comes in, it doesn't always repeat on my MBA where I find it much easior to reply to emails because of the MBA keyboard. I checked last night and all three devices (MBA, iPhone and iPad are signed in to the same icloud account.

The preference setting is in Mail on the Mac at Mail>Preferences>General.
 

dianeoforegon

macrumors 6502a
Apr 26, 2011
907
137
Oregon
Verify the account is connected and not offline. You should see a symbol by the account if it's offline. Under Window in the Menu bar, select Connection Doctor. Do you see green for both incoming (IMAP) and outgoing (SMTP) for your iCloud account?

Select the iCloud Inbox. Not the top unified Inbox that is not a real folder.
Under Mailbox in the Menu bar, select Rebuild. This is the last option in the list. This will delete and download all messages from the server again.
 

StarShot

macrumors 65816
Original poster
Mar 31, 2014
1,151
397
The preference setting is in Mail on the Mac at Mail>Preferences>General.

I don't see "Check for new messages" in "Mail>Preferences>General".

However, the problem seems to be going away.

Thanks to all for trying to help with this problem.
 

BrianBaughn

macrumors G3
Feb 13, 2011
9,825
2,495
Baltimore, Maryland
Mail-Mail-Preferences-General.png
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.