I am not the most computer savvy person there is, but I know that can not be right
Meh, could be faster . . .
looks like i gotta reset the router and modem again
That speed isn't too bad. The slowest speed offered by Qwest in my area is about 1.5 mbps.
speedtest.net is not a reliable place because they can't handle really fast speeds like 30+ mbps. I would recommend this website if you are in the US: http://www.speakeasy.net/speedtest/
Inaccurate Results Over 20 Mbps
Our speed test is tuned to measure residential broadband services up to 20 Mbps over HTTP. It takes a very customized installation to be able to accurately measure up to 100 Mbps over HTTP.
Mine seems pitiful compaired to everyone else's. How much do you guys folk out for that sort of speed?