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jeffcny

macrumors newbie
Original poster
May 13, 2014
29
9
Is anyone else experiencing this?
Open the App Store app, click on your picture and then purchases.
Try to hide a purchase. It instantly returns!
 
Here is what is wrong with tech support in our world today.
I heard back from Apple. They suggested that I do a full/reset install from iTunes.
Never asked if I had a way to do that, just turned to the answer that all tech companies do.
Also, they claimed my ticket was the ONLY one they received.
 
I noticed the problem across all my devices yesterday (iPhone, iPad and Apple TV). While my account page still correctly shows items as being hidden, they’re now visible in the music and TV apps. Not sure it’s an issue with iOS/tvOS per se, as I upgraded to the latest versions on day one and the problem only started appearing yesterday.
 
As of tonight, the problem appears to have corrected itself. Previously hidden purchases no longer show, and I can hide items from within the Music app etc. again.

OP, you might want to check and see if the issue corrected itself with your account as well.

I’m guessing this was a server side issue with Apple and not OS dependent.

Edit: I should add a restart off the device may be required for it to update your library. iPhone fixed itself but Apple TV needed a reboot.
 
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