ios 11 Corrupt Music Library

[Lz0]

Ok so I updated my 6s to ios 11. All was going well until a few hours later I tried to change my music library a bit. I was swapping in and out about a couple of playlists with all up about 1000 songs. After the sync was finished I had along the bottom of iTunes where it tells you haw much space and what is on your device e.g. Audio 12GB, Apps 6GB with one line in yellow that said Documents 30GB. On my phone there was no music. Everything else seemed ok, but no music. I restarted a couple of times and did what I could until I decided a restore from back was needed. The restore went ok except for 2 things, it didn't copy any music to my phone and more disturbingly I lost ALL of my health and workout data, 18 months or more. So I went back to a backup I made previous to updating to iOS 11 but the same problem. $#@% Apple how happy do you think I am right now?

Anyone else having any issues with their music library or loosing data on restore.

Adrian

 

[wacky4alanis]

Sounds like something on your phone is corrupted... I would do a full restore from backup (i.e. re-install the OS and everything) And you will only get your old health data if the backup was encrypted. I don't encrypt my backup, so it always starts fresh.

 

[Mlrollin91]

Sounds like something on your phone is corrupted... I would do a full restore from backup (i.e. re-install the OS and everything) And you will only get your old health data if the backup was encrypted. I don't encrypt my backup, so it always starts fresh.

Health is now in the cloud, so that part is always going to restore even without a backup. But by doing a restore from backup, the OP is just going to re-trasnfer over the corruption issue. Best thing for OP to do is reset all settings. If that doesn't work, then restore as new.