iPhone iOS 11 Messages Missing in Share Menu

[psionicsin]

Hey guys, I seem to have a very isolated problem as no one else seems to have this issue.

iOS 11 beta 6 currently (iPhone), but ever since beta 2...messages has been missing from the share menu. If I'm in any other app besides messages, it's not there. So then I have to copy and paste whatever it is I want to share.

This happens within:

• Photos
• Screenshot Interface
• Notes
• Safari
• ...basically anything that you could/would possibly share via messages

I've submitted multiple bug reports for this, but still nothing has changed. And, no, it's not even an option to turn on in the "share" configuration menu. HOWEVER...it is there on the iPad.

Has anyone else noticed this?

 

[nolanclark]

Hey guys, I seem to have a very isolated problem as no one else seems to have this issue.

iOS 11 beta 6 currently (iPhone), but ever since beta 2...messages has been missing from the share menu. If I'm in any other app besides messages, it's not there. So then I have to copy and paste whatever it is I want to share.

This happens within:

• Photos
• Screenshot Interface
• Notes
• Safari
• ...basically anything that you could/would possibly share via messages

I've submitted multiple bug reports for this, but still nothing has changed. And, no, it's not even an option to turn on in the "share" configuration menu. HOWEVER...it is there on the iPad.

Has anyone else noticed this?

I have the same problem, hopefully it's fixed soon! I was hoping it would be fixed in the Beta 6, but was not unfortunately.

 

[jonarogers]

I also have had this problem and have been submitting it via Feedback since Beta 2. No fix. I'm getting increasingly frustrated that discouraged that anyone even checks. I also am not sure what category to submit it under. Messages, Photos, Other?

 

[Sharkoneau]

I also have had this problem and have been submitting it via Feedback since Beta 2. No fix. I'm getting increasingly frustrated that discouraged that anyone even checks. I also am not sure what category to submit it under. Messages, Photos, Other?

As much of a pain as it is, I suppose I'd suggest just sending duplicate reports under all three categories. That will make sure it reaches multiple channels, at the very least.

 

[jonarogers]

Still have it in the latest beta. Not fixed. Anyone else get it fixed?

 

[Feenician]

I saw this in another thread and everyone who had the issue had MDM profiles installed. Check Settings -> General -> Profiles and see if you have something in there.

 

[jonarogers]

I saw this in another thread and everyone who had the issue had MDM profiles installed. Check Settings -> General -> Profiles and see if you have something in there.

OMG. That was it! You are amazing. No one has been able to solve this for me! thank you so much.

 

[Feenician]

OMG. That was it! You are amazing. No one has been able to solve this for me! thank you so much.

Great. It seems there's something a bit different in the way MDM profiles are interpreted in iOS 11. Profiles that wouldn't remove message sharing in iOS 10 are doing so in 11. Probably the profile will need to be updated for iOS 11.

 

[jonarogers]

Great. It seems there's something a bit different in the way MDM profiles are interpreted in iOS 11. Profiles that wouldn't remove message sharing in iOS 10 are doing so in 11. Probably the profile will need to be updated for iOS 11.

Agreed. and given how quickly some corporate IT depts move, it will be a while.

 

[Feenician]

Agreed. and given how quickly some corporate IT depts move, it will be a while.

Yep. Still some XP PC's around here

 

[sirix]

Glad I'm not the only one with this issue. Anyone with a fix other than uninstalling the management profile?

 

[gforce216]

Had the same issue and just had to remove the MDM profile to fix it. Definitely just needs to be an update from everyone's IT group.

 

[marcr1230]

Had the same issue and just had to remove the MDM profile to fix it. Definitely just needs to be an update from everyone's IT group.

same issue in the GM release, I have an MDM profile also

 

[deannnnn]

This is my biggest complaint about iOS 11. I didn't even realize how often I used that method of sending photos until now!!

 

[levels]

This is my biggest complaint about iOS 11. I didn't even realize how often I used that method of sending photos until now!!

This is a pretty big flaw by Apple- it shouldn't be on corporate IT departments to fix if it was working previously on ios10. I'm assuming nobody has found any other fix? And deleting the profile will mess up your corporate functions?

 

[Feenician]

This is a pretty big flaw by Apple- it shouldn't be on corporate IT departments to fix if it was working previously on ios10. I'm assuming nobody has found any other fix? And deleting the profile will mess up your corporate functions?

Have to agree with you. Although someone might argue IT depts have had the beta cycle to test and report this, it doesn’t really matter. MDM is used in corporate settings typically and everyone knows corporations tend to move slowly on IT infrastructure. This is one area where Apple really cannot afford to play it fast and loose or they risk getting themselves a bad name in those circles.

 

[levels]

Just to add- my firm which is a well known large bank- shot out a blast email telling everybody they didn't recommend upgrading to ios11 due to compatibility issues.

Of course I did it anyway haha, but all my corporate stuff still works fine- it's just the apple side that is not working.

But like you mentioned- I don't think Apple wants large firms starting to shy away from their software, especially when it took them so long to start supporting to begin with. Not a good look for Apple.

 

[Feenician]

Just to add- my firm which is a well known large bank- shot out a blast email telling everybody they didn't recommend upgrading to ios11 due to compatibility issues.

Of course I did it anyway haha, but all my corporate stuff still works fine- it's just the apple side that is not working.

But like you mentioned- I don't think Apple wants large firms starting to shy away from their software, especially when it took them so long to start supporting to begin with. Not a good look for Apple.

I’m not sure they’ve ever said, or anyone’s got a good estimate, but I’d imagine a good chunk of annual sales are direct to corporate entities. You’re not the first person I’ve seen say their firm is recommending to hold of on 11. Hopefully the account managers involved on both sides are sending the appropriate feedback up the chain. Not working with Exchange and breaking MDM are not even vaguely equivalent to the millimeter misalignments people here are losing their heads about.

 

[deannnnn]

Just to add- my firm which is a well known large bank- shot out a blast email telling everybody they didn't recommend upgrading to ios11 due to compatibility issues.

Of course I did it anyway haha, but all my corporate stuff still works fine- it's just the apple side that is not working.

But like you mentioned- I don't think Apple wants large firms starting to shy away from their software, especially when it took them so long to start supporting to begin with. Not a good look for Apple.

I also work for a very large corporation but we didn’t get anything suggesting against upgrading. They, like many others, are not the fastest to implement upgrades but I have a friend over in corporate IT who I will definitely mention this to. All my normal corporate apps, VPN, and email all work normally.

 

[Feenician]

I also work for a very large corporation but we didn’t get anything suggesting against upgrading. They, like many others, are not the fastest to implement upgrades but I have a friend over in corporate IT who I will definitely mention this to. All my normal corporate apps, VPN, and email all work normally.

We didn't either and my exchange mail and calendar has been working like a champ over the beta period and til now. They don't put any mdm stuff on us either. I think it's all version and environment specific.

Microsoft and Apple are reportedly on it. It's in both their best interest to get it fixed asap.

 

[sirix]

no idea whether an MDM update was pushed to me, but the messages icon seems to have randomly come back for me.

 

[MacGiver]

I have the same issue my corporate IT tells me it is due to Apple and that they are working on it... I have Mobileiron as MDM, when i uninstall it i can send text message from photo for instance. When i reinstall Mobileiron the text message icon is gone from the app selection option in photo (same thing with contact when you want to share one, etc...).

 

[deannnnn]

no idea whether an MDM update was pushed to me, but the messages icon seems to have randomly come back for me.

Wow really? Still not working for me. It's been a month and I still constantly hit that share button expecting Messages to be there. It's driving me crazy.

 

[gforce216]

Any luck with iOS 11.1 beta?

 

[MacGiver]

It’s seems 11.1 has fixed the issue.