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iOS 12.1 fixed my greyed out speaker on iPhone 7

N

n7ove

macrumors newbie
Original poster
Feb 19, 2008
2
0
I don’t know how this happened... but I took the risk of updating my wife’s phone to iOS 12.1 - that was recently diagnosed at the Genius Bar with the greyed our speaker issue - is now fixed.

Um...thank you Apple. I’m glad I didn’t shell out the $319 to replace the iPhone 7.

I hope this is true for you if you have the same issue.
 
this was a known issue and the genius bar should have replaced the device (they did for my friend a few months ago and it was out of warranty by 6 months)
 
Ebok said:
this was a known issue and the genius bar should have replaced the device (they did for my friend a few months ago and it was out of warranty by 6 months)
Click to expand...

Unfortunately, it’s not a coverage thing anymore. I visited the Genius Bar and chatted with online support. Both offered me the out-of-warranty replacement cost. I was even 33 days out of my Apple Care Plus extended warranty. Still no dice.
 
n7ove said:
I don’t know how this happened... but I took the risk of updating my wife’s phone to iOS 12.1 - that was recently diagnosed at the Genius Bar with the greyed our speaker issue - is now fixed.

Um...thank you Apple. I’m glad I didn’t shell out the $319 to replace the iPhone 7.

I hope this is true for you if you have the same issue.
Click to expand...
Wow, really?? Was she previously also not able to hear any audio on phone calls and lightning headphones wouldn’t work? Very curious about the 12.1 fix.
 
n7ove said:
Unfortunately, it’s not a coverage thing anymore. I visited the Genius Bar and chatted with online support. Both offered me the out-of-warranty replacement cost. I was even 33 days out of my Apple Care Plus extended warranty. Still no dice.
Click to expand...

That sucks but I’m glad it worked out in the end. I guess the out of warranty exception was for a limited time.
 
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