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edclarkey

macrumors newbie
Original poster
Sep 17, 2015
5
0
it has a blank screen with slide to upgrade and somehow the touch screen doesn't work any more please help.
 

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C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
If rebooting (perhaps a few times) doesn't get it working, then reinstall?
 

edclarkey

macrumors newbie
Original poster
Sep 17, 2015
5
0
literally cant connect to itunes or run it outa power keeps auto locking but cant turn the phone of completely for some reason.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
literally cant connect to itunes or run it outa power keeps auto locking but cant turn the phone of completely for some reason.
Hold the sleep/lock and the home button together for about 10 seconds until power turns off and the Apple logo comes on?
 

edclarkey

macrumors newbie
Original poster
Sep 17, 2015
5
0
Hold the sleep/lock and the home button together for about 10 seconds until power turns off and the Apple logo comes on?
nope wont work jus keeps saying its updated and then throwing me onto the slide to upgrade page
 

belle141091

macrumors newbie
Sep 17, 2015
1
0
Bath | Leicester
I've got a 5s and I cant get mine off that screen, I've reset it so many times even attempted to connect it to itunes and wipe it but it hasn't made a difference, it turns on and asks for my login but it just wont get past the 'swipe to upgrade'
 
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