iOS Mail Fetch never works (gmail)

[kriista1234]

The mail app on my phone hasn't worked properly, seemingly for years. It seems to actually update a couple times a day, even though I have fetch set to 15min.

I've tried all sorts of fixes I've seen on the forums of doing new installs, adding/removing the accounts, changing settings, etc...

I've seen a couple fixes that suggest routing all the gmail through an icloud account so it actually pushes, which would be great, but I'd be happy with actual fetching working.

I used to think it was gmail, and know gmail specifically made it so you can't push to iOS, but if I open up the mail app and force it to refresh, it works fine. It's just iOS not actually fetching.

I've been wanting to move to a different email provider for a while, but I have no confidence in the mail app anymore, so I'm not sure that would fix the problem either.


(this morning I checked the mail app on my phone, and it said it hadn't been updated for 6+ hours)

Does anyone have a solution for this that doesn't involve setting up dummy in-between accounts?

 

[Mlrollin91]

Stating the obvious, but you stated you have Fetch set to 15 minutes, but you also set Gmail to Fetch right?

 

[sbailey4]

Also what I do is have the gmail app installed. It gets push emails and a notification/badge so when I hear it beep I open the Apple mail app to deal with email. Basically just use it as a notification. I have the mail app set for manual so it updates when I open it (after noticing gmail app says I have a message)

 

[stulaw11]

Gmail on fetch is not working for anyone I know. It used to work in iOS9 and below but seems totally broken in 10.

 

[kriista1234]

Stating the obvious, but you stated you have Fetch set to 15 minutes, but you also set Gmail to Fetch right?

I don't have the gmail app installed at all. Is that what you meant?

Also what I do is have the gmail app installed. Basically just use it as a notification.

That would help with notifications, but it still leaves me waiting around for messages to actually load in the mail app before responding. I guess I could use the gmail app, but I really hate google's whole UI/UX.

Gmail on fetch is not working for anyone I know. It used to work in iOS9 and below but seems totally broken in 10.

This is what it feels like. I was excited when for a few days it seemed to work (again) on iOS 10, but back to nothing.
It actually feels like the mail app doesn't do "background refresh", so it's not actually fetching at all, unless you've trained it to do it at certain times of day (like it uselessly does for other apps (I would check it if it was actually updated regularly, but instead I need to check it regularly for it to update...)).

 

[Mlrollin91]

I don't have the gmail app installed at all. Is that what you meant?

No, do you have the specific account set to Fetch. You have two Fetch settings. The time frame it auto-updates and the accounts that are set to Fetch.

 

[kriista1234]

Ah yes, everything is set to fetch (except iCloud is set to push).

 

[C DM]

Gmail on fetch is not working for anyone I know. It used to work in iOS9 and below but seems totally broken in 10.

Seems to be working for me. I have it set for hourly and I get notifications for new messages.

 

[kriista1234]

What phone do you have? I don't know if that matters, but I have a 5s and my partner has a 5c and emails don't fetch on either (though hers seems to update significantly more than mine (but not every 15min)).

 

[C DM]

What phone do you have? I don't know if that matters, but I have a 5s and my partner has a 5c and emails don't fetch on either (though hers seems to update significantly more than mine (but not every 15min)).

iPhone 6 in my case. Now I can't say that things truly come through on an hourly basis (as I have it set), but they definitely do come trough.

 

[freemannnn]

even gmail app is not so flexible, is good for notifications and it does the job. i miss unifi inbox.
you can try spark or outlook apps

 

[bransoj]

Have gmail set to fetch on my 6s and no issues.

 

[kriista1234]

I guess there's no good solution for this

 

[Yellowbean12]

I've actually had the same problem, like you, for seemingly years.

I gave up trying to fix it a long time ago. It's bizarre.

Manually fetching mail works.

 

[CTHarrryH]

works fine for me