Apple Takes Away Features in IOS Updates
Apple appears to be getting sloppy and not paying attention to the details in their IOS updates. First they screwed up how music videos are supposed to be grouped by artist, then Audio titles (for multiple audio streams) in videos disappeared, and in the last update, chapter titles no longer appear. I'm glad to hear that you confirmed that this affects iTunes videos as well. When I called Apple's technical support about these issues, they hassled me about the origin of my videos and whether they met the mp4 standard. Of course, they were trying to shift the blame to me since they were clueless about the problem in the first place. And when I tell them that I posted this problem on their feedback website, they tell me that they haven't come across this problem before. And when I tell them that my old iPOD Touch with version 4.3.5 displays chapter & audio titles with no problem, they point again to whether my videos meet the technical specification for mp4. In other words, the folks at Apple are morons!!!
In my last attempt to get through to them, I sent an email to their CEO, Tim Cook, who's supposed to be responsive to email feedback and suggestions. I sent the email about a week and a half ago, and I still haven't heard back from him. If you want to give it a try, you can email him at
tcook@apple.com.
By the way, I've come to learn that the new iPAD 3 doesn't show song lyrics. The programmers at Apple are unbelievably stupid.
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Apple appears to be getting sloppy and not paying attention to the details in their IOS updates. First they screwed up how music videos are supposed to be grouped by artist, then Audio titles (for multiple audio streams) in videos disappeared, and in the last update, chapter titles no longer appear. I'm glad to hear that you confirmed that this affects iTunes videos as well. When I called Apple's technical support about these issues, they hassled me about the origin of my videos and whether they met the mp4 standard. Of course, they were trying to shift the blame to me since they were clueless about the problem in the first place. And when I tell them that I posted this problem on their feedback website, they tell me that they haven't come across this problem before. And when I tell them that my old iPOD Touch with version 4.3.5 displays chapter & audio titles with no problem, they point again to whether my videos meet the technical specification for mp4. In other words, the folks at Apple are morons!!!
In my last attempt to get through to them, I sent an email to their CEO, Tim Cook, who's supposed to be responsive to email feedback and suggestions. I sent the email about a week and a half ago, and I still haven't heard back from him. If you want to give it a try, you can email him at
tcook@apple.com.
By the way, I've come to learn that the new iPAD 3 doesn't show song lyrics. The programmers at Apple are unbelievably stupid.
