IP9BR malfunctioning?

[pbgdlax47]

Hi my name is Pat. I go t college and I use this ihome model IP9BR for my ipod touch about 90% of the time it wakes me up when I need to get to practice and the other 10% it just doesnt wake me up. I have it set on the Ihome playlist and it is really making me mad when it doesnt wake me up. Is this normal?

 

[spinnerlys]

Have you taken a look at the TROUBLESHOOTING section of the manual yet?
http://static.highspeedbackbone.net/pdf/iP9_IB59277_36[1].pdf