All iPads Ipad 2020 pro 12.9 help

[forgeyforg]

Hello everyone I have just purchased a new iPad 2020 pro 12.9 inch this is my second one as the previous one had a fault. When I make a FaceTime video calls to people the sound is extremely strange going quieter then suddenly louder. Sometimes the sound goes extremely tin and then sounding like an alien speaking I was wondering if this is a problem with my iPad Pro?

 

[Apple_Robert]

Restart the iPad. If that doesn’t help, make sure you have a strong and solid WiFi and or cellular connection. You can also try reset all settings. If that doesn’t work, set up as new.

 

[AutomaticApple]

Hello everyone I have just purchased a new iPad 2020 pro 12.9 inch this is my second one as the previous one had a fault. When I make a FaceTime video calls to people the sound is extremely strange going quieter then suddenly louder. Sometimes the sound goes extremely tin and then sounding like an alien speaking I was wondering if this is a problem with my iPad Pro?

Could the other recipient be at fault?

 

[cdcastillo]

It sounds as if you're inadvertently pressing the volume buttons

 

[hologram]

With all due respect, why don’t you call Apple support about this? If they determine it’s faulty, they’ll send you a new one.

 

[ericwn]

With all due respect, why don’t you call Apple support about this? If they determine it’s faulty, they’ll send you a new one.

This. Perform some troubleshooting basics and call them if it’s not working. Make sure to eliminate potential issues on other people’s side.

 

[forgeyforg]

It seems it is primarily with FaceTime