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iPad iPad Air 3: Serious Lag

bryanc28

bryanc28

macrumors 6502
Original poster
Dec 7, 2007
386
79
Arlington, Va
I bought a brand new Air 3 in January. Sold my iPad Pro from 2016 which I regret now. The Air 3 has serious input lag and the screen won’t move or when I type something out I have to wait a minute or so for it to start acting normal again. It’s many times slow to input words from keyboard. I have tried everything. I have re-started from new. My iPad is up to date. What is wrong with it? Anyway to fix it, it is very annoying.
 
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bryanc28 said:
I bought a brand new Air 3 in January. Sold my iPad Pro from 2016 which I regret now. The Air 3 has serious input lag and the screen won’t move or when I type something out I have to wait a minute or so for it to start acting normal again. It’s many times slow to input words from keyboard. I have tried everything. I have re-started from new. My iPad is up to date. What is wrong with it? Anyway to fix it, it is very annoying.
Click to expand...
What are you doing on your iPad that is slowing it down? Anything heavy?
 
Even if you’re doing some more heavy or intensive things, you shouldn’t have any issues. This sounds like a weird RAM or hardware problem. *BUT, did you restore from iTunes (just resetting it from the iPad settings doesn’t always do the trick.)
I’d try a restore if you haven’t already, if it doesn’t help, I highly suggest returning that thing asap.
A new iPad should NOT have any lagging or performance issues (even if using it to do heavy work.) Look at TLD Jonathan Morrison’s iPod touch 7 video on YT, where he renders a 4K video with it (if that tiny device with 2GB and a 2017 A10 processor can do what it did in the video) there’s no way the iPad Air 3 cannot.


K.
 
4K video rendering is more chipset related.

I think iOS 13 in general has worse memory management or coding than iOS 12. I've been getting fairly frequent freezes in Safari. I can go out of the app and touch works fine but when I return to Safari, it's still frozen. A couple of times, Safari crashed and I lost all my tabs (once on a 2017 iPad Pro 12.9 4GB RAM, another time on 2019 iPad Air 3 3GB RAM).
 
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rui no onna said:
4K video rendering is more chipset related.

I think iOS 13 in general has worse memory management or coding than iOS 12. I've been getting fairly frequent freezes in Safari. I can go out of the app and touch works fine but when I return to Safari, it's still frozen. A couple of times, Safari crashed and I lost all my tabs (on a 2017 iPad Pro 4GB RAM).
Click to expand...

I have more issues with tabs and apps reloading in iOS 13 as well. I do think that it is RAM related. Also indeed sometimes apps crash or lose themselves. For example today the Books first had touch delay issues, then it crashed twice. I would open the app and I would see just black screen. I suspended the app and then it started working. Such things used to happen more rarely in iOS 12 but now in iOS 13 they happen more often.
 
rui no onna said:
4K video rendering is more chipset related.

I think iOS 13 in general has worse memory management or coding than iOS 12. I've been getting fairly frequent freezes in Safari. I can go out of the app and touch works fine but when I return to Safari, it's still frozen. A couple of times, Safari crashed and I lost all my tabs (once on a 2017 iPad Pro 12.9 4GB RAM, another time on 2019 iPad Air 3 3GB RAM).
Click to expand...
I have had that occur with photos app on my 11 Pro but not a single issue like that on any other device.

Kal.
 
bryanc28 said:
I bought a brand new Air 3 in January. Sold my iPad Pro from 2016 which I regret now. The Air 3 has serious input lag and the screen won’t move or when I type something out I have to wait a minute or so for it to start acting normal again. It’s many times slow to input words from keyboard. I have tried everything. I have re-started from new. My iPad is up to date. What is wrong with it? Anyway to fix it, it is very annoying.
Click to expand...
Same here iPad Air 3 serious issues in iOS 13.4.1
refer to this thread, hopefully it’s a software issue
forums.macrumors.com

Screen unresponsiveness on iOS 13.4

Ihave same problem With ipad Pro 2018 13.4.1 boot helps but problem comes back occasionally. Seems to be software problem in ios 14.4.1
forums.macrumors.com forums.macrumors.com
 
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It seems like you're facing an infamous touchscreen unresponsiveness problem. Unfortunately in many cases it's hardware. It's not software related. It can come and slightly go away with different iOS updates but if it's hardware related it will become worse with time leading to an unresponsive screen all the time.

Apple doesn't admit it anywhere and denies replacement if you're out of warranty. So if you're inside your warranty period I highly recommend you to replace the iPad with Apple. But be careful and test your new replacement, you may face the same problem again (some people replaced their iPads 3-5 times, they all had the same issue):

Here are more threads on this:

MacRumors News:
https://forums.macrumors.com/thread...-complain-of-screen-stuttering-issues.2176245
(16+ pages of comments!)

Other forum threads:
https://forums.macrumors.com/threads/irresponsive-screen-ipad-pro-12-9-2nd-gen.2121051/
(30+ pages of comments!)
https://forums.macrumors.com/threads/2016-ipad-pro-12-9-screen-intermittently-unresponsive.2118824/
https://forums.macrumors.com/threads/12-9-ipad-pro-gen-3-touchscreen-problem.2154220/
https://forums.macrumors.com/threads/ipad-pro-stuttering-issue-now-more-widespread.2165593/
https://forums.macrumors.com/threads/missing-keystrokes.2166241/
https://forums.macrumors.com/threads/known-problem.2168160/
https://forums.macrumors.com/threads/10-5-pro-with-unresponsive-screen.2170164/
https://forums.macrumors.com/threads/2nd-gen-10-5”-degraded-touch-screen-sensitivity.2172781/
https://forums.macrumors.com/threads/ipad-pro-12-9-2018-screen-latency-issues.2173735/
https://forums.macrumors.com/threads/screen-stutter-ipad-pro-2018.2161383/
https://forums.macrumors.com/threads/screen-touch-unresponsive-on-2018-ipad-pros.2176116/
https://forums.macrumors.com/threads/screen-stuttering-issue-on-11-ipad-pros.2176379/#post-27268554
https://forums.macrumors.com/threads/touch-screen-response-issues.2185806/
https://forums.macrumors.com/threads/screen-not-always-reacting-to-touch.2205045/
 
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DragonX said:
It seems like you're facing an infamous touchscreen unresponsiveness problem. Unfortunately in many cases it's hardware. It's not software related. It can come and slightly go away with different iOS updates but if it's hardware related it will become worse with time leading to an unresponsive screen all the time.

Apple doesn't admit it anywhere and denies replacement if you're out of warranty. So if you're inside your warranty period I highly recommend you to replace the iPad with Apple. But be careful and test your new replacement, you may face the same problem again (some people replaced their iPads 3-5 times, they all had the same issue):

Here are more threads on this:

MacRumors News:
https://forums.macrumors.com/thread...-complain-of-screen-stuttering-issues.2176245
(16+ pages of comments!)

Other forum threads:
https://forums.macrumors.com/threads/irresponsive-screen-ipad-pro-12-9-2nd-gen.2121051/
(30+ pages of comments!)
https://forums.macrumors.com/threads/2016-ipad-pro-12-9-screen-intermittently-unresponsive.2118824/
https://forums.macrumors.com/threads/12-9-ipad-pro-gen-3-touchscreen-problem.2154220/
https://forums.macrumors.com/threads/ipad-pro-stuttering-issue-now-more-widespread.2165593/
https://forums.macrumors.com/threads/missing-keystrokes.2166241/
https://forums.macrumors.com/threads/known-problem.2168160/
https://forums.macrumors.com/threads/10-5-pro-with-unresponsive-screen.2170164/
https://forums.macrumors.com/threads/2nd-gen-10-5”-degraded-touch-screen-sensitivity.2172781/
https://forums.macrumors.com/threads/ipad-pro-12-9-2018-screen-latency-issues.2173735/
https://forums.macrumors.com/threads/screen-stutter-ipad-pro-2018.2161383/
https://forums.macrumors.com/threads/screen-touch-unresponsive-on-2018-ipad-pros.2176116/
https://forums.macrumors.com/threads/screen-stuttering-issue-on-11-ipad-pros.2176379/#post-27268554
https://forums.macrumors.com/threads/touch-screen-response-issues.2185806/
https://forums.macrumors.com/threads/screen-not-always-reacting-to-touch.2205045/
Click to expand...
You make it sound much worse than it actually is.
 
bryanc28 said:
I bought a brand new Air 3 in January. Sold my iPad Pro from 2016 which I regret now. The Air 3 has serious input lag and the screen won’t move or when I type something out I have to wait a minute or so for it to start acting normal again. It’s many times slow to input words from keyboard. I have tried everything. I have re-started from new. My iPad is up to date. What is wrong with it? Anyway to fix it, it is very annoying.
Click to expand...
Have you tried fresh install without restore? If the problem persist, its likely hardware issue.
 
bryanc28 said:
I bought a brand new Air 3 in January. Sold my iPad Pro from 2016 which I regret now. The Air 3 has serious input lag and the screen won’t move or when I type something out I have to wait a minute or so for it to start acting normal again. It’s many times slow to input words from keyboard. I have tried everything. I have re-started from new. My iPad is up to date. What is wrong with it? Anyway to fix it, it is very annoying.
Click to expand...
rui no onna said:
4K video rendering is more chipset related.

I think iOS 13 in general has worse memory management or coding than iOS 12. I've been getting fairly frequent freezes in Safari. I can go out of the app and touch works fine but when I return to Safari, it's still frozen. A couple of times, Safari crashed and I lost all my tabs (once on a 2017 iPad Pro 12.9 4GB RAM, another time on 2019 iPad Air 3 3GB RAM).
Click to expand...

Hello Guys Good News!! (Maybe Atleast for iPad Air 3 owners)
I revived my iPad Air 3 today. Here's what I did

[Disclaimer: If you want to do these things do at your own risk, I am not responsible for anyone's devices getting bricked.Apple advices people not to install Public Betas on your devices]

1)Enroll into apple's beta software program at https://beta.apple.com/sp/betaprogram/

2)Download the iPadOS 13.4.5 Public beta profile and install it.

and BAMM..!!! and all my issues resolved
Back to buttery smooth iPad EXPERIENCE.

Never going to update again.

Hope this helps you guys,
With Love
 
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AutomaticApple said:
If MacRumors members were the only people who could buy an iPad Air 3, then yes, it is pretty bad.
Click to expand...

Not sure what point you think that makes. MR members are a small segment of total owners, but unless you can exp;a in how, the issue shouldn’t be more prevalent amongst them than the general population. So the fact these threads are very prevalent, even among such a small sample size, if anything, points to it being a worse issue, not better.
 
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pdoherty said:
Not sure what point you think that makes. MR members are a small segment of total owners, but unless you can exp;a in how, the issue shouldn’t be more prevalent amongst them than the general population. So the fact these threads are very prevalent, even among such a small sample size, if anything, points to it being a worse issue, not better.
Click to expand...
We cannot confirm how widespread this issue is (outside of enthusiast forums and such).
 
AutomaticApple said:
We cannot confirm how widespread this issue is (outside of enthusiast forums and such).
Click to expand...

I wasn’t the one trying to do so; he was when he tried to claim that a large number of threads about unresponsive screens here somehow DIDN’T mean it was prevalent because there are less users here. Baffling, I know, but there you go.
 
Vasanth Bhaskara said:
Hello Guys Good News!! (Maybe Atleast for iPad Air 3 owners)
I revived my iPad Air 3 today. Here's what I did

[Disclaimer: If you want to do these things do at your own risk, I am not responsible for anyone's devices getting bricked.Apple advices people not to install Public Betas on your devices]

1)Enroll into apple's beta software program at https://beta.apple.com/sp/betaprogram/

2)Download the iPadOS 13.4.5 Public beta profile and install it.

and BAMM..!!! and all my issues resolved
Back to buttery smooth iPad EXPERIENCE.

Never going to update again.

Hope this helps you guys,
With Love
Click to expand...



Hi, give me a little hope. Do you have an idea when 13.4.5 should be a official for the public? You have continued using the iPad Air 3 these days, how are you doing? I'm new to the forum and going crazy with this problem, can we write by email? randyuitzil@gmail.com. Thanks, thanks, thanks. I hope can you answer me for any media.
 
Has anyone tried to update to iPadOS 13.4.5 beta? A partner from here in the forum comments that he has been able to solve it with this. I have a iPad Air 3 with 13.4.1 and going crazy for this problem.
 
RandyUitzil said:
Has anyone tried to update to iPadOS 13.4.5 beta? A partner from here in the forum comments that he has been able to solve it with this. I have a iPad Air 3 with 13.4.1 and going crazy for this problem.
Click to expand...

Look at the following thread that started 3-4 years ago at the times of iOS 12 (it documents the problems with iPad lags since then):
www.ifixit.com

SOLVED: iPad Pro 12.9 touchscreen is unresponsive from time to time - iPad Pro 12.9"

It’s definitely hardware. I had the same problem and was driving me nuts. Wouldn’t respond frequently and typing was impossible. It then started shutting down after a full charge and there was a slightly brighter spot in the middle of the screen . My suspicion was that the battery was done...
www.ifixit.com www.ifixit.com

Updates never fixed this problem for most users. I experienced myself this problem on 3 different iPads including warranty replacements from Apple. Any beta updates usually make your iPads behave worse and never fix any hardware problems (well this is obvious). Some people do report that somehow the problem was fixed - but no. That was accidental and the same people then report the problem came back. Just have a look at the thread.
 
RandyUitzil said:
Hi, give me a little hope. Do you have an idea when 13.4.5 should be a official for the public? You have continued using the iPad Air 3 these days, how are you doing? I'm new to the forum and going crazy with this problem, can we write by email? randyuitzil@gmail.com. Thanks, thanks, thanks. I hope can you answer me for any media.
Click to expand...
No I have no idea when its going to release to the public.Just FYI u can download it as it a public beta.
No issues with my iPad since updating
Runs buttery smooth.... You can contact me at bsvasanth01@gmail.com
 
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Hey thanks for all the replies. After the quarantine is over I’ll drop by an Apple Store. it’s just weird this happens on my iPad and yet my iPhone 8+ runs extremely smooth. Unfortunately I’m beginning to think it may be a hardware problem.
 
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bryanc28 said:
I bought a brand new Air 3 in January. Sold my iPad Pro from 2016 which I regret now. The Air 3 has serious input lag and the screen won’t move or when I type something out I have to wait a minute or so for it to start acting normal again. It’s many times slow to input words from keyboard. I have tried everything. I have re-started from new. My iPad is up to date. What is wrong with it? Anyway to fix it, it is very annoying.
Click to expand...
Yes, you can fix it by sending it Apple for repairs.
 
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