iPad air update stuck / looping

[Garyd855]

Hi all. Will keep this brief. went to update latest iPad download. IPAD restarted and the loading line under the apple logo nearly reached the end - then it just hung there for hours - and hours! I did a hard reset, it restarted and said press home to update. On pressing home, it asks for my 4 digit number, and once I enter that, it goes back to starting the loading line, and hangs/freezes again when it is near the end.

I have been at this for 2 days. I have let the battery drain, and recharged it - this made no difference. I have tried connecting to MacBook and iTunes, but again, it won't allow iTunes to recognise it, as it is stuck on this loop. I have looked online at various options, none of which are working.

ANY help would be really appreciated.

Thanks in advance, Gary.

 

[flaubert]

Hi, you mention that you've tried various options found online, but have you tried putting it into DFU mode, and starting over on your restore firmware operation? Details here:

https://www.imore.com/how-to-iphone-ipad-dfu-mode#ipad

 

[Garyd855]

Hi, you mention that you've tried various options found online, but have you tried putting it into DFU mode, and starting over on your restore firmware operation? Details here:

https://www.imore.com/how-to-iphone-ipad-dfu-mode#ipad

[doublepost=1522092670][/doublepost]Thanks. I ended up doing a restore which worked and got me out of the loop.

Gary