Had a weird thing happen today. My iPad reset itself back to factory including wiping all my data! I was at the mall getting my iPhone 4 covered in Ghost Armor so I swung by the super busy Apple store without much hope of seeing a Genius. They squeezed me in 30 minutes later and 10 minutes after that I was heading out the door with a swapped out iPad. Not thrilled about refurb but at least my slightly dented back is no longer a stress and hopefully I won't have the same problem. Way to go Apple your customer service is as always, awesome!
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IPad got swapped out...
- Thread starter GreggM3
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Those two bits in the same paragraph make me think that it was -accidentally on purpose magically reset-...
nice i thought they have the 30 days policy for exchange ...
do you have to show them your receipt or anything like that?
It wasn't accidentally on purpose. The Genius actually ran it through some diagnosis test and said there was some type of failure. I had no intention of getting it swapped out. If my devices get scratched, dented or whatever, I look at it as an event in it's life like a scar on my knee.
Well then I certainly hope its not a common failure, that would be a concern. Glad you were able to have it swapped over with no hassles.
(In Australia we have a 1 year warranty against defects...)
