iPad Mini 2 not updating to iOS 10.

[kryptonkid07]

I apologize if this has been discussed elsewhere, but I wasn't able to find anything.

I've tried multiple times to get my iPad Mini 2 to update, but it keeps telling me 9.3.5 is the current software.

Any ideas or help would be appreciated!

 

[Paddle1]

I apologize if this has been discussed elsewhere, but I wasn't able to find anything.

I've tried multiple times to get my iPad Mini 2 to update, but it keeps telling me 9.3.5 is the current software.

Any ideas or help would be appreciated!

Are you using iTunes or updating from the Settings app?

 

[kryptonkid07]

Are you using iTunes or updating from the Settings app?

I'm using the Settings app. I haven't tried iTunes yet. I'd have to wait until I got home from work to try that.

 

[Paddle1]

I'm using the Settings app. I haven't tried iTunes yet. I'd have to wait until I got home from work to try that.

What version are you on?

 

[C DM]

Do you perhaps have a beta profile installed (perhaps from iOS 9)?

 

[kryptonkid07]

Do you perhaps have a beta profile installed (perhaps from iOS 9)?

THAT MIGHT BE IT! I guess I gotta restore it!

This makes the most sense to me. I forgot all about that... thank you! I'll be back to see if it worked. Probably late tonight though.

 

[CTHarrryH]

Mine updated fine - although from iTunes

 

[Paddle1]

THAT MIGHT BE IT! I guess I gotta restore it!

This makes the most sense to me. I forgot all about that... thank you! I'll be back to see if it worked. Probably late tonight though.

If you have a profile you would be able to delete it from Settings.

 

[C DM]

THAT MIGHT BE IT! I guess I gotta restore it!

This makes the most sense to me. I forgot all about that... thank you! I'll be back to see if it worked. Probably late tonight though.

You should be able to just delete the profile (and restart) and that should do it.

 

[kryptonkid07]

IT WORKED!!
[doublepost=1473889857][/doublepost]

You should be able to just delete the profile (and restart) and that should do it.

Thanks so much! It worked. It slipped my mind that I signed up my iPad for the beta. I never do it on my iPad.

 

[Biology brain]

Do you perhaps have a beta profile installed (perhaps from iOS 9)?

[doublepost=1501137060][/doublepost]I do not understand what a beta profile is or how to get their

 

[C DM]

[doublepost=1501137060][/doublepost]I do not understand what a beta profile is or how to get their

What issues are you specifically having?