VENTING about ROGERS DATA plan problems
I have had a whole lot of trouble with ROGERS and staying connected to the internet with a data plan They will not refund for breaching their deal, and not allowing a connection to the internet.
They say it's a prepaid plan so Im out of luck. Apparently it's ok for them to charge me for service they don't provide. APPLE doesn't care. ROGERS DOESN"T care.
I recommend any one wanting a data plan too not expect too much form either of these two companies.
I would love to tell the whole story but it would take 5000 words of dribble. Suffice it to say that I have been on the phone with "SUPPORT" for hours and on over 15 phone calls. Three service tickets and 2 escalation's with calls to the to complaints dept. The call in support number does not have an ipad support prompt so you end up "where ever". Then each call transfer means repeating your telephone number and birthdate and postal code over and over again. There is a perpetual wait of "higher than expected number of calls" all of the time...
HORRIBLLE.