Hello.
I recently purchased a 2nd hand iPad Pro from a discount shop.
I never checked while in the store as was running late for an appointment.
Upon arriving home and turning on the unit I found I could only get as far as a screen that required the previous owners email address and password.
I entered the units serial number on line and it came up as either lost or stolen.
I contacted the store I purchased it from for a refund but the advised that the goods are sold as seen and no returns accepted.
I asked if the kept a record of the previous owner and they advised they did not.
My question is, how do I get around and unblock iCloud so the unit can function normally. At a complete loss and out of pocket by a considerable amount to have an item that will not function.
Any help and assistance appreciated.
Thank you in advance.
I recently purchased a 2nd hand iPad Pro from a discount shop.
I never checked while in the store as was running late for an appointment.
Upon arriving home and turning on the unit I found I could only get as far as a screen that required the previous owners email address and password.
I entered the units serial number on line and it came up as either lost or stolen.
I contacted the store I purchased it from for a refund but the advised that the goods are sold as seen and no returns accepted.
I asked if the kept a record of the previous owner and they advised they did not.
My question is, how do I get around and unblock iCloud so the unit can function normally. At a complete loss and out of pocket by a considerable amount to have an item that will not function.
Any help and assistance appreciated.
Thank you in advance.