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taran420

macrumors 6502a
Original poster
Jun 8, 2008
801
71
Toronto, Canada
Hi All,

my iPad pro keeps crashing when using Adobe. I didnt notice this problem until i upgraded to 11.4
I use Adobe to take notes on a fillable PDF and after a while, it just crashes, and goes to lock screen and all my notes are lost.

Anyone else have this issue? quite annoying :/

thanks!
 
Guessing you just need to wait until adobe updates the app. Try to uninstall and reinstall, just in case that helps.
 
I would try the following troubleshooting steps:
Restart device.
Restart App.
Delete and reinstall app.
Contact Adobe for support.

This is all given that the device and the app are on their latest versions.

Best success!
 
There are threads regarding 11.4 crashing in various apps on wi-fi. Seems the latest update had a bug.
 
Ok more info on the issue. Happens on 11.3.1 and 11.4

After typing away using adobe, it eventually gets really slow to navigate the file, flipping to next page is slightly delayed and the. It just freezes, followed by a circle thinking wheel and then it completely crashes to the lock screen and I have to put the passcode on to reopen and relaunch the adobe app.

It doesn’t even save any data that was inputted. Very annoying.

Anyone else have similar situations?
 
Hi All,

my iPad pro keeps crashing when using Adobe. I didnt notice this problem until i upgraded to 11.4
I use Adobe to take notes on a fillable PDF and after a while, it just crashes, and goes to lock screen and all my notes are lost.

Anyone else have this issue? quite annoying :/

thanks!
What app are you talking about? Adobe makes many apps on the iPad.
 
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