iPad Pro iPad Pro screen issue (dim in over half the display)

[andrew_salfinger]

Hello, I have an iPad Pro (12.9-inch) (3rd generation) and over the past month and a half, I’ve started to notice an issue with the display on my iPad where about half the screen is dim and only the button part of the display is fully lite up and the sides of the iPad being the darkest.

Since the 15th of December, the dark area’s have started to get more noticeable the bottom second of the screen is lit up more than the rest of the screen. From 15/12/21 till now (26/12/21) I’ve not really noticed those areas have gotten worse those they are still there. The issue goes away over time, however, it will reappear.

Some more info on the iPad:
> I’ve owned the iPad since 2019
> I Pretty much have the iPad attached to the Apple Magic Keyboard 24/7 since July 15, 2020
> iPad normally at 100% brightness
> No True Tone or Night Shift turned on
> The iPad is not covered under warranty or Apple Care
> I had not taken the iPad into Apple yet to get the iPad looked at
> I have not tried a factory reset / re-install of the OS yet (I am going to try a reinstall tonight to see if this may fix the issue)

Have anyone has a similar issue to this And might know of any suggestions to fix the issue or might I have to get the display replaced by Apple?

// EDITED: Updated with more information on the issue.

Here are some photos of the issue.

 

[Gregg2]

Ok. You didn't ask a question. Do you have one?

You also didn't provide much information about the iPad which would be useful to anyone seeking to offer suggestions regarding your question(s)?

 

[andrew_salfinger]

Ok. You didn't ask a question. Do you have one?

You also didn't provide much information about the iPad which would be useful to anyone seeking to offer suggestions regarding your question(s)?

Sorry about that. I’ve tried to add more information about the issue and ran it throw Grammarly to try and fix some of the issues. Tho some grammatical errors might still be there due to having dyslexia.

Would you say I need more information about the iPad?

 

[ericwn]

Haven’t experienced this yet but from your photos this could be a hardware problem. You already stated you haven’t reset it to factory settings yet and that would be my next step before contacting Apple.

 

[andrew_salfinger]

Haven’t experienced this yet but from your photos this could be a hardware problem. You already stated you haven’t reset it to factory settings yet and that would be my next step before contacting Apple.

Okay thank you I will try that. For this step do I go to ”Erase All Content and Settings” then start it up as new and not from a backup?

 

[ericwn]

Okay thank you I will try that. For this step do I go to ”Erase All Content and Settings” then start it up as new and not from a backup?

Yes that’s what I would do. If the issue persists with no backup and a “fresh” operating system, you’re likely dealing with a hardware issue in my opinion. Best success!

 

[andrew_salfinger]

Yes that’s what I would do. If the issue persists with no backup and a “fresh” operating system, you’re likely dealing with a hardware issue in my opinion. Best success!

It seems after a complete re-install with a fresh OS the screen issue is still happening.

 

[ericwn]

It seems after a complete re-install with a fresh OS the screen issue is still happening.

Damn, sorry to hear!

 

[Gregg2]

I'd be surprised if replacing the display is a more economical option than buying a new iPad. (if that's even something they do)

 

[andrew_salfinger]

I'd be surprised if replacing the display is a more economical option than buying a new iPad. (if that's even something they do)

I guess it depends, since it seems to fix the display it would cost about $979 (AUD) and the iPad i have was $2,049.00 with a newer iPad with the same storage size priced at $2,099 (AUD) so fixing the iPad would save $1120 (AUD) However that is $979 that could go towards a new M1 iPad Pro tho.

 

[Gregg2]

I see. I paid $299 for my iPad8

 

[MamaLali]

I know this is an old thread. I recently got a used iPad that has this exact problem. this is the only discussion I could find so far that seems to relate to this particular dim center screen issue and not the TrueTone fix or something else. Were you ever able to resolve it? Thanks!