Does anyone know what happens if you:
- Reset your encrypted data on a device when you have forgotten your previous passcode
- & what this does exactly?
Here's the issue in full:
Many thanks in advance.
- Reset your encrypted data on a device when you have forgotten your previous passcode
- & what this does exactly?
Here's the issue in full:
- A friend (not me ) forgot their passcode on their iPad.
- I wiped it for them and they're on iOS 15 and logged in successfully.
- However, there is a message in settings telling us that iCloud is not correctly set up
- (they can access messages, FaceTime, their iCloud photo library on the iPad, so this isn't strictly true).
- When we go into this section, it asks us to:
- Enter the current passcode
- Then we are asked to enter the old passcode - which we don't know
- There is a message at the bottom that says 'Forgot your passcode?'
- On pressing this, we get an option to 'Reset Encrypted Data' or to cancel
Many thanks in advance.