So, tried to upgrade my wife's iPad to 16.2 (it's a 32g A2270 - so 2020 / 8th generation model).
Wouldn't upgrade OTA due to lack of space, so thought I'd try upgrading with it tethered to my Mac.
Big mistake it would appear - got stuck in the factory restore loop. Tried a few times, and eventually gave in and went to our local Apple store. Service was really poor - the "Genius" bar spent less time looking at it than I did.
However, managed to find a third party solution in iMazing which after a few attempts managed to recover it. I'm naturally a bit wary of third party utilities - but as you'll also see from the reviews, iMazing is very solid - and just £29.95 for a single licence.
I think next time I'll factory reset the iPad before doing the upgrade and then do a restore!
Wouldn't upgrade OTA due to lack of space, so thought I'd try upgrading with it tethered to my Mac.
Big mistake it would appear - got stuck in the factory restore loop. Tried a few times, and eventually gave in and went to our local Apple store. Service was really poor - the "Genius" bar spent less time looking at it than I did.
However, managed to find a third party solution in iMazing which after a few attempts managed to recover it. I'm naturally a bit wary of third party utilities - but as you'll also see from the reviews, iMazing is very solid - and just £29.95 for a single licence.
I think next time I'll factory reset the iPad before doing the upgrade and then do a restore!