Hello everyone,
Just wanted to share my experience with the apple store. Owner of an iPhone 12 Pro which had 89% battery health and was giving me around 5-6 hours with moderate use so it was done usually by mid-day. Decided to try and request a battery replacement earlier than normal. After all the expected talks that the battery is fine and there is no issue and it is normal to degrade after around 362 cycles I insisted on getting it replaced and paying the 75 euros (im in Germany). Left it for an hour only to come back and getting informed that there was an "error" in the system and because the phone was still under warranty (bought end of October 2020) the price of the repair is 0. No idea if I was just lucky or that indicates why they insist on not replacing a phone's battery before it reaches 80% and usually out of warranty. Will test the battery behaviour in the upcoming days but it seems like I got a "new" phone for free. Cheers!
Just wanted to share my experience with the apple store. Owner of an iPhone 12 Pro which had 89% battery health and was giving me around 5-6 hours with moderate use so it was done usually by mid-day. Decided to try and request a battery replacement earlier than normal. After all the expected talks that the battery is fine and there is no issue and it is normal to degrade after around 362 cycles I insisted on getting it replaced and paying the 75 euros (im in Germany). Left it for an hour only to come back and getting informed that there was an "error" in the system and because the phone was still under warranty (bought end of October 2020) the price of the repair is 0. No idea if I was just lucky or that indicates why they insist on not replacing a phone's battery before it reaches 80% and usually out of warranty. Will test the battery behaviour in the upcoming days but it seems like I got a "new" phone for free. Cheers!
