Hi everyone!
Few weeks ago received my 13 Pro but I found that it’s defective. I contacted Apple Online Store representatives and they said that they’ll replace for the brand new. I sent back defective one and was told that it will take up to 3-5 working days to get new one but it’s already 2 weeks and my order is still processing. I called them up to ask what is going on and I was told that warehouses are empty and it take more than 2-3 weeks to get one. Funny thing because I asked them how long it will take and I heard that replacements are priority so it won’t take longer than regular orders. Any of you has some kind of experiences?
Few weeks ago received my 13 Pro but I found that it’s defective. I contacted Apple Online Store representatives and they said that they’ll replace for the brand new. I sent back defective one and was told that it will take up to 3-5 working days to get new one but it’s already 2 weeks and my order is still processing. I called them up to ask what is going on and I was told that warehouses are empty and it take more than 2-3 weeks to get one. Funny thing because I asked them how long it will take and I heard that replacements are priority so it won’t take longer than regular orders. Any of you has some kind of experiences?
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