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Yoyobb

macrumors newbie
Original poster
Feb 3, 2023
2
0
I have a question.
Got the iPhone 14 plus and noticed a gap between the speaker and frame.seen this in direct light by accident is this normal. I can also push the frame downwards and it moves. Please help me out
 

antiprotest

macrumors 601
Apr 19, 2010
4,352
16,030
You can take it to the Apple store to get it looked at. But even if it is an obvious flaw they will often say that it is "within acceptable tolerance" and throw you out.

If they are in a good mood they might replace your unit. However, if you are unlucky, you will open the box and discover the second one has a bigger gap than the first or that it has a different and even worse defect.

This is just the state of Apple hardware quality and customer service nowadays. Nevertheless, if the gap really bothers you, you should probably give it a try and see if you can get a replacement.
 
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Yoyobb

macrumors newbie
Original poster
Feb 3, 2023
2
0
You can take it to the Apple store to get it looked at. But even if it is an obvious flaw they will often say that it is "within acceptable tolerance" and throw you out.

If they are in a good mood they might replace your unit. However, if you are unlucky, you will open the box and discover the second one has a bigger gap than the first or that it has a different and even worse defect.

This is just the state of Apple hardware quality and customer service nowadays. Nevertheless, if the gap really bothers you, you should probably give it a try and see if you can get a replacement.
But what about the ip rating that’s the only thing I am worried about
 
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