Hi all,
I'm posting here in hope that someone may have some suggestions on this odd issue. It's not a strictly recent problem but it's become more apparent with the summer heat: my iPhone 14 Pro gets _very_ hot when I do pretty much anything, but only when it's in use. As long as it's idling, it's fine. I pick it up, and take as little as a few photos or browse a few pages, and it starts heating up like a portable oven. Battery life also suffers a little from it, but I'm not sure if it's from its health being 85% or actually related to that.
Sometimes it gets so bad, especially if direct sunlight is involved, that the screen quickly dims to the point of being virtually unreadable. I am aware that that's by design, but if it happens in a matter of five minutes, it does seem like something is off.
Things I have already tried:
- disabled background refresh entirely
- logged out and back into iCloud (the joy of re-adding cards to Wallet on both iPhone and Watch...)
- killed all apps, and kept doing so every time I pick up the phone
- rebooted the phone multiple times
- cold rebooted the phone multiple times (holding the power button until the logo shows up, and keeping it down until it happens again)
- deleted a few apps (I arguably have a lot of stuff installed that I don't even use, but AFAIK iOS segregates them so it shouldn't matter)
- removed the only third-party widget I had on my lock screen (Halide), in my today view (Stocard), and my home screens (FlightRadar24)
- tried not using a case, which made no difference except me getting paranoid
I also called Apple, and they found nothing wrong with a diagnostic checkup. As per their suggestion, I also:
- disabled autoplay for animated images and videos (!?)
- disabled Raise to Wake
- killed all Safari tabs (I had about 500, but I've also had as many 500...)
- deleted VPN settings (IPVanish and my own home Wireguard, plus HTTPS over Cloudflare)
- started all pending app updates
- let them run diagnostics, which highlighted nothing unusual with the hardware
What I haven't done yet, and I'd like to postpone it as a last resort, is restoring the phone. That's just because it takes ages to do, especially logging back into everything, and I currently have a complicated personal situation (hospitals, etc.) that makes it inconvenient to spend hours doing that, especially without any guarantee that it will solve the problem.
One thing stands out to me, though the Apple representative sort of dismissed it: my analytics logs are full of User Fault reports for multiple processes, mostly apsd, icloudsubscriptionoptimizerd, IMDPersistenceAgenc.xpc, InstagramNotificationExtension, NotificationServiceExtension inside the Facebook app, MessengerNotificationServiceExtension, photoanalysisd, ServiceExtension inside Whatsapp, siriactionsd, . While it seems that Meta is particularly bad at this, the presence of first-party processes is a little odd. The fault type is always EXC_GUARD and the indicator is XPC_EXIT_REASON_FAULT, for all of them.
I also have an ungodly amount of JetsamEvent logs, with the largest processes being (from a cursory look): Waze, hitachiapp (no idea what that even is), kernel_task (!), Instagram and com.apple.WebKit.WebContent.
There are also multiple logs about duetexpertd and others reporting high CPU usage ("90 seconds CPU time over 115 seconds (79% cpu usage exceeding limit of 50% cpu over 180 seconds") but those seem to happen at night, when the phone is plugged in.
I suppose that over the weekend I'll try uninstalling all Meta apps and reinstalling them, in hope that all caches will be cleared. I know, Meta is horrible and all that, but I have to have those installed.
For the record, the nearest Apple Store is over 200 km from me so I can't just take it to a Genius Bar (assuming those are still a thing). Been trying to tell Apple for twenty years that this side of the country could use one, but oh well.
If anyone has any idea about what else I may look at, I would be forever grateful. As I mentioned, I'm dealing with a lot of stuff and the last thing I need is my phone dying on me at an inconvenient time.
Thank you all in advance, even just for reading this all the way.
I'm posting here in hope that someone may have some suggestions on this odd issue. It's not a strictly recent problem but it's become more apparent with the summer heat: my iPhone 14 Pro gets _very_ hot when I do pretty much anything, but only when it's in use. As long as it's idling, it's fine. I pick it up, and take as little as a few photos or browse a few pages, and it starts heating up like a portable oven. Battery life also suffers a little from it, but I'm not sure if it's from its health being 85% or actually related to that.
Sometimes it gets so bad, especially if direct sunlight is involved, that the screen quickly dims to the point of being virtually unreadable. I am aware that that's by design, but if it happens in a matter of five minutes, it does seem like something is off.
Things I have already tried:
- disabled background refresh entirely
- logged out and back into iCloud (the joy of re-adding cards to Wallet on both iPhone and Watch...)
- killed all apps, and kept doing so every time I pick up the phone
- rebooted the phone multiple times
- cold rebooted the phone multiple times (holding the power button until the logo shows up, and keeping it down until it happens again)
- deleted a few apps (I arguably have a lot of stuff installed that I don't even use, but AFAIK iOS segregates them so it shouldn't matter)
- removed the only third-party widget I had on my lock screen (Halide), in my today view (Stocard), and my home screens (FlightRadar24)
- tried not using a case, which made no difference except me getting paranoid
I also called Apple, and they found nothing wrong with a diagnostic checkup. As per their suggestion, I also:
- disabled autoplay for animated images and videos (!?)
- disabled Raise to Wake
- killed all Safari tabs (I had about 500, but I've also had as many 500...)
- deleted VPN settings (IPVanish and my own home Wireguard, plus HTTPS over Cloudflare)
- started all pending app updates
- let them run diagnostics, which highlighted nothing unusual with the hardware
What I haven't done yet, and I'd like to postpone it as a last resort, is restoring the phone. That's just because it takes ages to do, especially logging back into everything, and I currently have a complicated personal situation (hospitals, etc.) that makes it inconvenient to spend hours doing that, especially without any guarantee that it will solve the problem.
One thing stands out to me, though the Apple representative sort of dismissed it: my analytics logs are full of User Fault reports for multiple processes, mostly apsd, icloudsubscriptionoptimizerd, IMDPersistenceAgenc.xpc, InstagramNotificationExtension, NotificationServiceExtension inside the Facebook app, MessengerNotificationServiceExtension, photoanalysisd, ServiceExtension inside Whatsapp, siriactionsd, . While it seems that Meta is particularly bad at this, the presence of first-party processes is a little odd. The fault type is always EXC_GUARD and the indicator is XPC_EXIT_REASON_FAULT, for all of them.
I also have an ungodly amount of JetsamEvent logs, with the largest processes being (from a cursory look): Waze, hitachiapp (no idea what that even is), kernel_task (!), Instagram and com.apple.WebKit.WebContent.
There are also multiple logs about duetexpertd and others reporting high CPU usage ("90 seconds CPU time over 115 seconds (79% cpu usage exceeding limit of 50% cpu over 180 seconds") but those seem to happen at night, when the phone is plugged in.
I suppose that over the weekend I'll try uninstalling all Meta apps and reinstalling them, in hope that all caches will be cleared. I know, Meta is horrible and all that, but I have to have those installed.
For the record, the nearest Apple Store is over 200 km from me so I can't just take it to a Genius Bar (assuming those are still a thing). Been trying to tell Apple for twenty years that this side of the country could use one, but oh well.
If anyone has any idea about what else I may look at, I would be forever grateful. As I mentioned, I'm dealing with a lot of stuff and the last thing I need is my phone dying on me at an inconvenient time.
Thank you all in advance, even just for reading this all the way.
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