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Jbr_abr

macrumors newbie
Original poster
Jan 11, 2024
15
5
l've had an iPhone 15 Pro since December (purchased from a carrier before I moved permanently to the US). After using the device for a long time and being very happy with it, something happened that is apparently not unusual for Apple. The cracking screen. I've used a lot of non-pro and S model iPhones and never had a problem with them, but when I started using the pro models with them I can list all kinds of problems. Well, nothing new happened to my iPhone 15 pro, such a premium phone with cosmic speed and durability as described by Apple. I don't know if I can do anything in the US with my phone (I mean go to the Apple store). Do you have a similar problem? I'd love to hear your opinion.

*the phone does this when placed in any phone case ( I don’t use screen protector in this video)
The case is Apple Silicone Case

case
 
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isaacthoman

macrumors newbie
Jun 23, 2024
1
0
l've had an iPhone 15 Pro since December (purchased from a carrier before I moved permanently to the US). After using the device for a long time and being very happy with it, something happened that is apparently not unusual for Apple. The cracking screen. I've used a lot of non-pro and S model iPhones and never had a problem with them, but when I started using the pro models with them I can list all kinds of problems. Well, nothing new happened to my iPhone 15 pro, such a premium phone with cosmic speed and durability as described by Apple. I don't know if I can do anything in the US with my phone (I mean go to the Apple store). Do you have a similar problem? I'd love to hear your opinion.

*the phone does this when placed in any phone case ( I don’t use screen protector in this video)
The case is Apple Silicone Case
View attachment 2391358
case
I purchased a 15 pro yesterday (June 22nd) and just noticed the same issue. I wonder if they all do this?
 

Jbr_abr

macrumors newbie
Original poster
Jan 11, 2024
15
5
I purchased a 15 pro yesterday (June 22nd) and just noticed the same issue. I wonder if they all do this?
Unfortunately I don't have an answer to this question, but this only happens when I put my phone in the case, when I take it out there is no noise at all.
 

mac38728

macrumors member
Mar 21, 2024
74
83
USA
Unfortunately I don't have an answer to this question, but this only happens when I put my phone in the case, when I take it out there is no noise at all.
Might be a faulty case. Go to Apple and they’ll see if it’s a manufacturing defect (for either the phone or case) and you most likely would get a replacement for whichever is faulty.
 

BugeyeSTI

macrumors 604
Aug 19, 2017
7,244
9,089
Arizona/Illinois
Unfortunately I don't have an answer to this question, but this only happens when I put my phone in the case, when I take it out there is no noise at all.
If you take it to Apple, they will remove the case before trying to reproduce the complaint. If it only happens when you put your phone in the case, I would suggest trying a different case before you go to Apple
 

Jbr_abr

macrumors newbie
Original poster
Jan 11, 2024
15
5
If you take it to Apple, they will remove the case before trying to reproduce the complaint. If it only happens when you put your phone in the case, I would suggest trying a different case before you go to Apple
It does it in every single phone case I have (I have 10 cases) only when I take it out of the case does the sound go away And I bought my phone from Europe, I don't know if they will be able to do something in the US
 

krspkbl

macrumors 68020
Jul 20, 2012
2,452
5,888
I had to turn the volume on my speakers up to nearly 100% to hear the noise...

I tried on my 15 Pro Max. I can hear a very faint pop, with the phone up at my ear, near the bottom/middle of the display when pressing on it with more than normal force with both thumbs. If this is the issue you describe then I don't care about it. I've had my phone since launch day and would never have noticed this if it wasn't for your post.

There is going to be some flex which seems normal and reasonable. If it's noticeably making noises during normal use or otherwise affecting the quality of the phone (screen distortion/damage, broken seal, etc) then take it to Apple.

What I just heard on my phone is not something worth worrying about. I would not take it to Apple. Just deal with it.
 

Jbr_abr

macrumors newbie
Original poster
Jan 11, 2024
15
5
I had to turn the volume on my speakers up to nearly 100% to hear the noise...

I tried on my 15 Pro Max. I can hear a very faint pop, with the phone up at my ear, near the bottom/middle of the display when pressing on it with more than normal force with both thumbs. If this is the issue you describe then I don't care about it. I've had my phone since launch day and would never have noticed this if it wasn't for your post.

There is going to be some flex which seems normal and reasonable. If it's noticeably making noises during normal use or otherwise affecting the quality of the phone (screen distortion/damage, broken seal, etc) then take it to Apple.

What I just heard on my phone is not something worth worrying about. I would not take it to Apple. Just deal with it.
Thx for the advice
 
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