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Iphone 3G failed updating to IOS4

N

number42

macrumors newbie
Original poster
Jun 21, 2010
7
0
Hi,

I tried updating to IOS4 just now with iphone 3g, however in the middle of installation it comes up with error below:

iphone3gerror.jpg


Please help, iphone is stuck now on connect to itunes, only each time i conect it says iphone is in recovery mode and needs to be restored, so i click restore and it comes up with that error in the picture each time.
 
Me too, with a 3GS. Only way I could get around the problem was to create another user account (Windows XP) and restore it from iTunes in there. Then restore from a backup in my original user account.

Despite the advice from Apple it was nothing to do with the USB port it was connected to.

Currently resyncing everything back to the iPhone.

Hope this helps...
 
Ok i managed to connect it to my other pc with itunes and it is now working again however none of my apps are there and all email accounts not showing,
does this mean all my apps i baught have gone to dust?

Below is detailed log from text file:
2010-06-21 19:17:15.886 [4980:1378]: restore library built Jun 8 2010 at 18:17:31
2010-06-21 19:17:15.886 [4980:1378]: iTunes: iTunes 9.2.0.61
2010-06-21 19:17:15.886 [4980:1378]: iTunes: Software payload version: 8A293
2010-06-21 19:17:15.983 [4980:15c4]: iTunes: Specifying UOI boot image
2010-06-21 19:17:15.997 [4980:15c4]: requested restore behavior: Erase
2010-06-21 19:17:16.028 [4980:15c4]: amai: AMAuthInstallPlatformCreateDataFromFileURL: can't resolve file
2010-06-21 19:17:17.777 [4980:15c4]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 0.6.31-b2)
2010-06-21 19:17:17.915 [4980:15d8]: iBoot build-version = iBoot-636.66.33
2010-06-21 19:17:17.916 [4980:15d8]: iBoot build-style = RELEASE
2010-06-21 19:17:17.916 [4980:15d8]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-21 19:17:17.917 [4980:15d8]: AMDeviceIoControl: pipe stall
2010-06-21 19:17:17.917 [4980:15d8]: USBControlTransfer: error 31, usbd status c0000004
2010-06-21 19:17:17.917 [4980:15d8]: command device request for 'getenv radio-error' failed: 2008
2010-06-21 19:17:17.917 [4980:15d8]: radio-error not set
2010-06-21 19:17:17.923 [4980:15d8]: unable to open device_map.txt: No such file or directory
2010-06-21 19:17:17.923 [4980:15d8]: <Recovery Mode Device 06494260>: production fused device
2010-06-21 19:17:17.924 [4980:15d8]: interface has 1 endpoints, file pipe = 1

2010-06-21 19:17:17.925 [4980:15d8]: <Recovery Mode Device 06494260>: operation 4 progress -1
2010-06-21 19:17:18.091 [4980:15d8]: bootstrapping restore with iBEC
2010-06-21 19:17:18.098 [4980:15d8]: <Recovery Mode Device 06494260>: operation 31 progress -1
2010-06-21 19:17:19.098 [4980:15d8]: <Recovery Mode Device 06494260>: Recovery mode succeeded
2010-06-21 19:17:19.392 [4980:14e0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#a31c8584
2010-06-21 19:17:19.397 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579258, notify: 2, connected: 1
2010-06-21 19:17:19.397 [4980:14e0]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#a31c8584, inst: 0x6579258
2010-06-21 19:17:19.397 [4980:14e0]: IBOOT, DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#a31c8584, inst: 0x6579258
2010-06-21 19:17:19.405 [4980:14e0]: _AMRecoveryModeDeviceFinalize: 06494260
2010-06-21 19:17:19.413 [4980:14e0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#a31c8584
2010-06-21 19:17:19.416 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579258, notify: 2, connected: 0
2010-06-21 19:17:23.492 [4980:14e0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#ec96bb45
2010-06-21 19:17:23.492 [4980:14e0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#ec96bb45
2010-06-21 19:17:23.563 [4980:14e0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-06-21 19:17:23.631 [4980:14e0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-06-21 19:17:23.695 [4980:14e0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-06-21 19:17:23.760 [4980:14e0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-06-21 19:17:23.773 [4980:14e0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#ec96bb45, inst: 0x6579488
2010-06-21 19:17:23.773 [4980:14e0]: WinAMRestore::AddAppleDeviceToDeviceList, new device
2010-06-21 19:17:23.773 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579258, notify: 2, connected: 0
2010-06-21 19:17:23.773 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579488, notify: 1, connected: 0
2010-06-21 19:17:23.773 [4980:14e0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 1
2010-06-21 19:17:23.774 [4980:14e0]: AppleDevice::NotifyConnect: Interfaces total != arrived, no notification
2010-06-21 19:17:24.066 [4980:14e0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#ec96bb45
2010-06-21 19:17:24.066 [4980:14e0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#ec96bb45
2010-06-21 19:17:24.136 [4980:14e0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-06-21 19:17:24.200 [4980:14e0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-06-21 19:17:24.265 [4980:14e0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-06-21 19:17:24.330 [4980:14e0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-06-21 19:17:24.344 [4980:14e0]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2010-06-21 19:17:24.344 [4980:14e0]: AppleDevice::SetDeviceID: AMD_INTERFACE_DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#ec96bb45, inst: 0x6579488
2010-06-21 19:17:24.344 [4980:14e0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#ec96bb45, inst: 0x6579488
2010-06-21 19:17:24.344 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579258, notify: 2, connected: 0
2010-06-21 19:17:24.344 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579488, notify: 1, connected: 1
2010-06-21 19:17:24.345 [4980:14e0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 2
2010-06-21 19:17:24.345 [4980:14e0]: AppleDevice::NotifyConnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#ec96bb45, inst: 0x6579488
2010-06-21 19:17:24.345 [4980:14e0]: IBOOT, DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#ec96bb45, inst: 0x6579488
2010-06-21 19:17:24.346 [4980:1378]: iTunes: SCEP 5
2010-06-21 19:17:24.364 [4980:16e0]: iBoot build-version = iBoot-889.24
2010-06-21 19:17:24.365 [4980:16e0]: iBoot build-style = RELEASE
2010-06-21 19:17:24.366 [4980:16e0]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-21 19:17:24.366 [4980:16e0]: AMDeviceIoControl: pipe stall
2010-06-21 19:17:24.366 [4980:16e0]: USBControlTransfer: error 31, usbd status c0000004
2010-06-21 19:17:24.366 [4980:16e0]: command device request for 'getenv radio-error' failed: 2008
2010-06-21 19:17:24.366 [4980:16e0]: radio-error not set
2010-06-21 19:17:24.366 [4980:16e0]: <Recovery Mode Device 06494260>: operation 44 progress -1
2010-06-21 19:17:24.366 [4980:16e0]: requested restore behavior: Erase
2010-06-21 19:17:24.387 [4980:16e0]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2010-06-21 19:17:24.392 [4980:16e0]: unable to open device_map.txt: No such file or directory
2010-06-21 19:17:24.393 [4980:16e0]: <Recovery Mode Device 06494260>: production fused device
2010-06-21 19:17:24.394 [4980:16e0]: interface has 1 endpoints, file pipe = 1

2010-06-21 19:17:24.394 [4980:16e0]: <Recovery Mode Device 06494260>: operation 4 progress -1
2010-06-21 19:17:24.642 [4980:16e0]: <Recovery Mode Device 06494260>: operation 42 progress -1
2010-06-21 19:17:25.696 [4980:16e0]: <Recovery Mode Device 06494260>: operation 5 progress -1
2010-06-21 19:17:26.350 [4980:16e0]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-21 19:17:26.350 [4980:16e0]: AMDeviceIoControl: pipe stall
2010-06-21 19:17:26.350 [4980:16e0]: USBControlTransfer: error 31, usbd status c0000004
2010-06-21 19:17:26.350 [4980:16e0]: command device request for 'getenv ramdisk-delay' failed: 2008
2010-06-21 19:17:27.265 [4980:16e0]: AMDeviceIoControl: GetOverlappedResult failed
2010-06-21 19:17:27.265 [4980:16e0]: AMDeviceIoControl: pipe stall
2010-06-21 19:17:27.266 [4980:16e0]: USBControlTransfer: error 31, usbd status c0000004
2010-06-21 19:17:27.266 [4980:16e0]: command device request for 'ramdisk' failed: 2008
2010-06-21 19:17:27.266 [4980:16e0]: AMRAuthInstallDeletePersonalizedBundle
2010-06-21 19:17:27.477 [4980:16e0]: removed personalized bundle
2010-06-21 19:17:27.477 [4980:16e0]: <Recovery Mode Device 06494260>: Recovery mode failed (result = 21)
2010-06-21 19:17:27.558 [4980:1378]: iTunes: Restore error 21
2010-06-21 19:18:58.483 [4980:14e0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#ec96bb45
2010-06-21 19:18:58.485 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579258, notify: 2, connected: 0
2010-06-21 19:18:58.485 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579488, notify: 2, connected: 1
2010-06-21 19:18:58.485 [4980:14e0]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#ec96bb45, inst: 0x6579488
2010-06-21 19:18:58.485 [4980:14e0]: IBOOT, DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#ec96bb45, inst: 0x6579488
2010-06-21 19:18:58.489 [4980:14e0]: _AMRecoveryModeDeviceFinalize: 06494260
2010-06-21 19:18:58.500 [4980:14e0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#ec96bb45
2010-06-21 19:18:58.501 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579258, notify: 2, connected: 0
2010-06-21 19:18:58.502 [4980:14e0]: WinAMRestore::processDevNodesChanges: device: 0x06579488, notify: 2, connected: 0
 
As I mentioned, you'll need to restore it from a backup on your original user account. Then sync everything using a normal sync from that account too (although the restore backup process should initiate a sync).

Good luck!
 
Touchstone64 said:
As I mentioned, you'll need to restore it from a backup on your original user account. Then sync everything using a normal sync from that account too (although the restore backup process should initiate a sync).

Good luck!
Click to expand...

It would not allow me to restore from a backup, it kept coming up with an error.

In the end i just manually synced what apps i had saved on my laptop over to the iphone and copied the email accounts from the ipad to the iphone since they were the same.

Unfortunatly now i am missing some pictures i took over the past few days as i hadnt copied them to my laptop just assuming the backup would work which it didnt and also all my text messages and notes.

so much for apple products just work i guess lol
 
One thing though, i thought text messages were stored on the Sim card?
Yet when i restored my iphone they were all gone
 
mine won't load my backup either >=( i keep getting the same message when it tries to restore the backup. "an error has occurred while restoring this iphone(-402653077)" can someone help me out?? =(
 
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