This problem occurs intermitently, as the phone sometimes turns off without a problem. I press and hold the sleep button, and slide to power off. I then get the swirly circle for a few seconds, then a blank screen for a few seconds, then the lockcode screen pops back up inviting me to type my lockcode in, and I can see the phone reconnecting to O2. I'm puzzled - why is the phone not switching off when I've slid to power off?
Thanks
Thanks