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itsmeott

macrumors newbie
Original poster
Oct 26, 2011
1
0
Hope some one can help me. I have an Iphone 4 that I updated to IOS5 it worked fine for a couple days then it seemed to crash. Now I am stuck in recovery mode loop, when trying to resore on itunes I get error 21. I took it to att they tried to fix it for me to no avail, at a loss as what to do. it is not jailbroken and it is also older than 1yr so no warranty.
lost with out my phone
 

TomH TX

macrumors regular
Oct 18, 2010
241
82
According to an Apple support document I found, but which did NOT link correctly, error 21 arises from security software. Disable the anti-virus on your computer, and try again.

"Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process."
 
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