Hi guys, I've an iPhone 5s and the screen is popping up on the upper right corner (see photo). Anyone knows what could it be? Maybe is a swollen battery, in that case, does apple replace it? (the phone is out of warranty).
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 5s screen popping up
- Thread starter danbcooper
- Start date
- Sort by reaction score
I would take it to Apple as if it does not show any abuse, the might just replace it free of charge out of warranty. The units I have seen that the battery is swelling usually pushes the screen out in the middle and not the corner.
The same thing happened to mine and they gave me a new one. Supposedly, for swollen batteries they will replace it for up to 3 years from when you bought it.
I chatted with an Apple employee and he did a remote health check and it seems like the battery is in good condition.. So he told me to take the phone to an apple store so they can have a look at it.
No iphone is perfect.
Until we have products built one atom at a time in something like a 3d printer. (Which is at least a couple decades away)
Until we have products built one atom at a time in something like a 3d printer. (Which is at least a couple decades away)
Took my 5 to an Apple Store last Sunday because of a swollen battery. I didn't get to talk to a genius but the sales guy did and they will not replace the battery for free. I have an appointment this Friday at the Apple Store closer to my house, will see what they say.
You are taking the right action. Apple should replace the battery for free, as it is an unsafe condition. Personally if they refused to do so, I would be moving away from Apple, they are not the only cell phone producer.
No, not anymore.
You can still get a replacement though, but they only charge you the price of the battery.
For my wife's old iPhone 5 and my old iPhone 5 it was $160+tax. That's $80/iPhone. I got them both replaced in May of this year (2017).
Still a good deal I think. I was further fortunate enough that the Apple geniuses allowed me to choose my carrier for the new replacement phones. That let me choose Verizon which then force-unlocked the phones (they were locked to Sprint).
Thanks. I'll have to decide whether or not a 64GB iPhone 5S is worth $80 to me. It's currently used only for music playback, but also makes a good backup phone since it runs iOS 11. I have the GSM unlocked version. But I've got an iPhone 6 that's about to take it's place for music playback/backup phone, and I'd guess the 5S is unlikely to get iOS 12 a year from now.
Yeah, that's a case by case basis. It was worth it to me because my wife's phone was replaced first. That went to my son who was using a 4s at the time.
For my old 5 I justified it by telling myself that I was keeping a line open for when it's time for my daughter to have a phone.
But in reality I use it as a secondary phone for a specific purpose that requires cellular when away from WiFi.
Eventually T-Mobile will refarm 4G where I'm at and both these phones will stop working on cellular altogether. At that point it won't be worth it to me to replace them when they eventually die. In the case of my 5, this IS the last replacement. It's been replaced three times now since 2012 and with upgrades coming to replace my wife and I's current phones (6s and 6s+) replacing it again just won't be in the mix.
When I wrote that post you quote it was February of 2016. Things have changed since then.
When I wrote that post you quote it was February of 2016. Things have changed since then.
They didn’t replace mine last year 2016
Will they replace mine with s cracked screen? I dropped it a while back but nothing happened. My phone overheats way too often and my battery has gone to crap (went from 84% to 43% in seconds)