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arch2301

macrumors newbie
Original poster
Dec 14, 2016
2
0
Hi, I bought a used iPhone 5s about three months ago, it has worked great and had no problems. A day or so ago I shut it down completely when I wen't to sleep. When I tried to turn it on in the morning it showed the apple logo for about 10 seconds then crashed. I tried restarting several times, I tried resetting (holding power and home) and still nothing has worked. I eventually connected to iTunes to try to update/restore, which worked at first but part way through the phone disconnected and the process was canceled. I tried several more times and it always disconnects at the same spot. I would rather not have to get a new phone and I didn't have it backed up either so any help I can get would be greatly appreciated.
 
Yes. I have tried this several times but it doesn't work. When I press the two buttons the screen just goes black and disconnects from the computer.
 
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