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iPhone 6 Plus Screen Flickering

JeffreyNewland

JeffreyNewland

macrumors newbie
Original poster
Nov 11, 2015
17
6
I had been battling with my iPhone 6 Plus for sometime, the constant unresponsiveness of the touchscreen and grey screen flickering was troublesome. After weeks of this, it finally became completely unresponsive. Although all of the buttons worked. I set up an Apple Store appointment and I went in on Friday and I hope hoping that I just needed a new screen but apparently it was an internal issue that is unique to ONLY the iPhone 6 Plus. My phone was out of warranty so my only realistic option was to purchase the out of warranty replacement for ~$350. I did that, then over the weekend noticed that the same problem was occurring every so often. Today I went in and got another replacement. Hopefully this is the last one.

While I was in the store, a lady overheard me talking to the Genius and told me that she was in the store for her 4th replacement iPhone 6 Plus.

Has anyone else experience a similar problem?
 
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Having owned 2 iPhone 6+, my wife having a 6+, coworkers having 6+ since launch day - never heard any of this till now. Hope you find something that works for you.

My first iPhone 6+ red screened on me (kernel panic?) after a few months of ownership - walked out of the Apple Store with a replacement in less than 8 minutes. Both phones were (and my current 6+ is still) fast. Touch screen has been great. Haven't noticed any screen flickering - I read books for hours on my 6+ so if there was any I'd go nuts.

So, really hope this one works.
 
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JeffreyNewland said:
I had been battling with my iPhone 6 Plus for sometime, the constant unresponsiveness of the touchscreen and grey screen flickering was troublesome. After weeks of this, it finally became completely unresponsive. Although all of the buttons worked. I set up an Apple Store appointment and I went in on Friday and I hope hoping that I just needed a new screen but apparently it was an internal issue that is unique to ONLY the iPhone 6 Plus. My phone was out of warranty so my only realistic option was to purchase the out of warranty replacement for ~$350. I did that, then over the weekend noticed that the same problem was occurring every so often. Today I went in and got another replacement. Hopefully this is the last one.

While I was in the store, a lady overheard me talking to the Genius and told me that she was in the store for her 4th replacement iPhone 6 Plus.

Has anyone else experience a similar problem?
Click to expand...
mine is doing it and apple is saying " go buy a new phone
 
This happened to my fiancée's 6 where her screen was flickering. Fortunately Apple replaced it with no questions asked. He replacement 6 has not encountered the same problem (thankfully).
 
I had one replaced around January and the replacement is now doing the same thing. Im going to see if I can get this one replaced as well.
 
JeffreyNewland said:
I had been battling with my iPhone 6 Plus for sometime, the constant unresponsiveness of the touchscreen and grey screen flickering was troublesome. After weeks of this, it finally became completely unresponsive. Although all of the buttons worked. I set up an Apple Store appointment and I went in on Friday and I hope hoping that I just needed a new screen but apparently it was an internal issue that is unique to ONLY the iPhone 6 Plus. My phone was out of warranty so my only realistic option was to purchase the out of warranty replacement for ~$350. I did that, then over the weekend noticed that the same problem was occurring every so often. Today I went in and got another replacement. Hopefully this is the last one.

While I was in the store, a lady overheard me talking to the Genius and told me that she was in the store for her 4th replacement iPhone 6 Plus.

Has anyone else experience a similar problem?
Click to expand...
[doublepost=1471693701][/doublepost]My 6 plus is 18mths old. Apple UK said they never heard of this problem! So I didn't trust them with repair. After watching lots of fix-grey-flicker vids on YouTube and reading forums. I got an undergrad who repairs phones in his spare time in to repair mine. The contacts were dirty (usually water damage - my phone has no water damage) He finally traced it to the two bottom screws on the plate over the ic chip. Faulty manufacture. Without those two screws my phone has been working perfectly since then. I watched the whole thing so no dodgy replacement with refurbished parts went on. Vi have always loved Apple quality but this has left me very disappointed with Apple, would now consider android phone next time.
 
Janette said:
[doublepost=1471693701][/doublepost]

My 6 plus is 18mths old. Apple UK said they never heard of this problem! So I didn't trust them with repair. After watching lots of fix-grey-flicker vids on YouTube and reading forums. I got an undergrad who repairs phones in his spare time in to repair mine. The contacts were dirty (usually water damage - my phone has no water damage) He finally traced it to the two bottom screws on the plate over the ic chip. Faulty manufacture. Without those two screws my phone has been working perfectly since then. I watched the whole thing so no dodgy replacement with refurbished parts went on. Vi have always loved Apple quality but this has left me very disappointed with Apple, would now consider android phone next time.
Click to expand...
Any product can have some defects. Not sure why you didn't have Apple take care of it and instead opted for some "undergrad".
 
tomwvr said:
I had one replaced around January and the replacement is now doing the same thing. Im going to see if I can get this one replaced as well.
Click to expand...
Apple Replaced the Replacement phone. Has to be an issue with the 6Plus
The way they acted at the store made me think they know about this - because as soon as they saw what it was doing they told me - here is a new one...
 
It's a common problem and Apple isn't taking responsibility for it. My wife's replacement is doing the exact same thing and I refuse to pay $329 for another defective phone.
 
I would rather have someone (gifted undergrad or whatever) help me fix the problem, rather than use Apple if they tell me this is an unheard of issue. And the undergrad 'fixed' my phone because he has seen it and was happy to take the time and effort to help solve it. Two Apple stores would charge me a lot to replace the screen, which wasn't the problem, and thread above suggests they are replacing defective with defective. Also at 18mths there is no warranty cover for this manufacturing defect.
 
JeffreyNewland said:
I had been battling with my iPhone 6 Plus for sometime, the constant unresponsiveness of the touchscreen and grey screen flickering was troublesome. After weeks of this, it finally became completely unresponsive. Although all of the buttons worked. I set up an Apple Store appointment and I went in on Friday and I hope hoping that I just needed a new screen but apparently it was an internal issue that is unique to ONLY the iPhone 6 Plus. My phone was out of warranty so my only realistic option was to purchase the out of warranty replacement for ~$350. I did that, then over the weekend noticed that the same problem was occurring every so often. Today I went in and got another replacement. Hopefully this is the last one.

While I was in the store, a lady overheard me talking to the Genius and told me that she was in the store for her 4th replacement iPhone 6 Plus.

Has anyone else experience a similar problem?
Click to expand...
[doublepost=1471982577][/doublepost]Just started to happen on a refurb 6+. I have an AppleCare appointment to exchange it tomorrow as it should still be under warranty.
 
Apart from having the best loudspeaker for audio on any iPhone to date, the 6+ was a complete dog. Underspecced, full of gremlins and rushed to market.
 
JeffreyNewland said:
I went through 3 different phones, unfortunately it occurred after a year of purchase :(
Click to expand...

so you paid 3 x $350 = $1050? You should get your money back and tell the Manager there about this "touch disease". I hope your receipt/work order says it was screen flickering and not something like "customer satisfaction".
 
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