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kraftkris

macrumors newbie
Original poster
Jan 10, 2018
3
0
My daughter updated to the latest iOS yesterday. After that, she deleted an app, and her phone glitched and has been stuck on a white screen with the black apple logo, which occasionally flickers. Chatted with apple support for almost 3 hours yesterday (updating, restoring, etc.) with no luck. Can't get a Genius appointment for a week or more. Was wondering if anyone has had a similar issue, and if so, what the fix was?
 

Docd62

macrumors regular
Sep 20, 2012
173
34
I am afraid not as Apple is going through battery hell right now. You can try to go with no appointment, I have been successful before but you might still have to wait.

Get there right when they open for a walk in appointment, I’ve had pretty good luck and haven’t had to wait more than 15-20 min.
 
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