iPhone 7 Safari is sloooooooow and crashy...any ideas what’s going on?

[Wolfpup]

Edit: this is dumb, I can’t figure out how to delete my thread. Anyway I’ve since discovered this site runs almost as poorly on my iPad (although my iPad should be slower, but still). Soooo I guess it’s just a horribly coded site, maybe running way too much javascript that’s the problem, not an infection or corruption or something, thankfully.

What I posted before:
I’m trying to help a relative with an issue which requires me to use Safari. They’ve got an iPhone 7, fully patched up. It’s faster hardware than my iOS devices, which are one and two generations older, yet Safari is behaving weeeeeeerdly. I’ve NEVER seen it act like this. Two different websites I’ve interacting with will just lock up for minutes on end...ios will continue responding (like clicking home or pulling down a menu responds totally normally), but Safari like clicking on a text field just stops responding for AGES, and the scroll bar if it was visible will stay visible the entire time...it’s like Safari is running on some crazy slow chip or something, a y iPad Air 2 is running circles around it, and should be at best 2/3 the speed.

I’ve had Safari crash on me at least once or twice while frozen up.

I’ve tried force quitting Safari, died rebooting the iPhone, tried closing all other Safari tabs (even though that SHOULDN’T matter much on iOS since it really stops executing other pages and rapidly dumps them from RAM when you switch tabs, but still).

on another OS, and because they aren’t tech savvy enough, I’d be super suspicious this was infected, only I HOPE they can’t mess this up too badly...that’s why I have them on iOS to begin with after they’ve clicked things randomly on both MacOS and Windows systems that give you more control.

is something somehow corrupt? Could it be somehow infected? Any ideas? It legit makes me worried as I’ve NEVER seen iOS/Safari behave like this in 12 or whatever years of using it. (Hell, it’s slower than my iPad 2 was!)

I’m trying to see if there’s a way to clear out all data with one button press from Safari, but if there is it’s taking my iPad like multiple minutes trying to view “website data” in settings and I can’t imagine how long it would take to do this manually. Don’t know that it would help either, and even if something in the cache is corrupt, I wouldn’t think two unrelated websites would both do the same thing, but who knows.

 

[DimaVR]

Backup the phone to iCloud and reset it make sure you have latest OS and restore the data

 

[Wando64]

Edit: this is dumb, I can’t figure out how to delete my thread. Anyway I’ve since discovered this site runs almost as poorly on my iPad (although my iPad should be slower, but still). Soooo I guess it’s just a horribly coded site, maybe running way too much javascript that’s the problem, not an infection or corruption or something, thankfully.

If you are using an Ad blocker try to deactivate it for that page and see what happens.
Or, more likely, if you are not using an Ad blocker, install one.

 

[saudor]

This site (assuming youre referring to macrumors) runs fine on my air 2. definitely should try resetting Safari and clearing website data. Since you said that part of the app also lags, something must be glitchy there.

otherwise if it works fine elsewhere, it’s indeed the poorly coded site

 

[Wolfpup]

This site (assuming youre referring to macrumors) runs fine on my air 2. definitely should try resetting Safari and clearing website data. Since you said that part of the app also lags, something must be glitchy there.

otherwise if it works fine elsewhere, it’s indeed the poorly coded site

thanks, no not macrumors, which is solid, it’s the particular site I was trying to help them with. It must be a disaster with piles of scripting, maybe. I’ve never seen these devices behave like this before.