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iPhone 8/Plus iPhone 8 Plus Glass Back has crack without dropping!
- Thread starter ralpa
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Being blunt, but It is your fault. If the phone is in your possession, somehow the crack happened under you owning it if it wasn't like that when you purchased the iPhone. Cracks don't spontaneously just happen unless there is pressure applied or something else related.
However, you can certainly ask Apple, but they're going to quote you a repair fee.
Thanks. I already did some research on it. It would probably cost like 350 dollars for repair... that’s a lot and I am not gonna pay for it. I will probably put a sticker on it. Also wouldn’t try to argue that it’s not my fault cuz I would probably look like a bad customer...
Bigger phones will tend to have more strain points. Trick is to not place your phone in a pocket that causes mechanical stress.
Put a skin on it and move on. You can always pay the $350 and get it replaced later..
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I corrected my post. I don’t want the OP to think it’s likely Apple will replace the phone for free.
I had the iPhone 6 front screen crack on me. In front leg pocket, nothing hit it or anything and the screen was cracked.
I took it to an Apple store told them the truth and they replaced it free of charge. They told me they didn’t see any marks or damage from a drop so they replaced it
I took it to an Apple store told them the truth and they replaced it free of charge. They told me they didn’t see any marks or damage from a drop so they replaced it
That's great that Apple replaced your display for you, but in all likeliness, it was likely due to your fault because pressure was applied to the display where it cracked it in your front pocket. Just because you didn't drop it or hit it on anything doesn't mean that it can't crack under pressure, as it was in your front pocket. Apple was just being merciful in your situation when they didn't have to be and in most cases, they would not replace the display for the customer in those types of situations.
Apple has some guidelines about cracked back iPhone 8's. can you post a pic of the type of crtack you got? some are covered under the regular warranty.
Cracks can certainly originate due to microscopic defects in the polycrystalline grain structures in glass. With the volumes Apple ships out, its not inconceivable there could be a handful of cases that slip out. Detection is very hard even with the right equipment, so I wouldn't dismiss the OP outright. Apple may choose not to believe him, but I see no reason to not believe him either....
I don't disagree that this couldn't happen. However, Let's not have any false modesty either, when you carry a phone that's constructed of glass in your front pocket and pressure is applied at a specific angle with just the right amount of force, glass can crack even if the OP was not aware of it, especially being a case was concealing the crack to begin with until they figured it out later on. Applied pressure and stress with the glass over time might have been something that started as a small crack and grew larger.
You are taking the word 'Dismissing' out of context . Dismissing would be if I said I didn't believe the OP based off their rendition. I believe/acknowledge the OP doesn't understand how the crack occurred, however, I simply offered my theory that a crack doesn't just inexplicably happen without something of force causing the crack to begin with, which if the phone was in their possession, it is their fault, which the OP claimed it was not their fault. Especially if there is no evidence proving how the crack actually happened in the first place. But it's possible it could be a manufacturing defect, even though I think that's a rarity in most cases.