Hi,
I just received a used iPhone SE (running iOS 13), which I purchased from eBay. Although the phone has been reset by the seller and greets me with "Hello" in various different languages, it asks me for a 6-digit code before I can proceed.
I've been in touch with the seller, and he gave me a 6-digit code which doesn't work. In the past, I've only ever had 4-digit codes on my old iPhones. Is this 6-digit-code something new/different to the standard code that needs to be typed in on a daily basis? In other words: Would there be a reason for the seller not to remember that code correctly?
What did the seller do wrong when he reset the phone? Is there a way to reset a phone so that a new owner won't need that 6-digit code?
And is there something that the seller can do on his iCloud account, so to unlock the phone for me remotely? Or is this an iOS-13-bug?
Seller sounds helpful and genuine, we've been sending messages back/forth today– so I don't think this is a stolen phone.Later today we want to see what's possible via iCloud....
Many thanks for your help!
I just received a used iPhone SE (running iOS 13), which I purchased from eBay. Although the phone has been reset by the seller and greets me with "Hello" in various different languages, it asks me for a 6-digit code before I can proceed.
I've been in touch with the seller, and he gave me a 6-digit code which doesn't work. In the past, I've only ever had 4-digit codes on my old iPhones. Is this 6-digit-code something new/different to the standard code that needs to be typed in on a daily basis? In other words: Would there be a reason for the seller not to remember that code correctly?
What did the seller do wrong when he reset the phone? Is there a way to reset a phone so that a new owner won't need that 6-digit code?
And is there something that the seller can do on his iCloud account, so to unlock the phone for me remotely? Or is this an iOS-13-bug?
Seller sounds helpful and genuine, we've been sending messages back/forth today– so I don't think this is a stolen phone.Later today we want to see what's possible via iCloud....
Many thanks for your help!