Here is a tough one that no one seems to be able to help with and I thought that perhaps the Hack department might be a little bit smarter.
Just a try because I am stumped and Apple seems not much help on this!
Hi Everyone!
Apple can't seem to help me with this one! Note: I am synching with a 7 month old Dell lap top XP Home OS and a nearly new 3G with the latest Itunes installed on both.
An update over a previous version of itunes has resulted in my no longer getting a pop up AUTORUN screen asking me how I would like to download my photos. I am not able to completely remove all traces of Itunes, Apple Mobile Support, Iphone, Bonjour, Quicktime, Apple Software Update and whatever else that I cant see that prevents me doing a new clean install of Itunes 8.02.
I have even tried a deep clean uninstaller! I have contacted Dell and my computer is just fine and all my drivers are up to date. I have contacted my local computer expert and he has seen the identical problem on another customers computer and after trying everything that I have tried he was only able to get it all working by reformatting and reinstalling the OS and everything elsevery expensive. I have spent hour with itunes help; they are very nice but cannot help. The symptom of this problem is that when you plug your Iphone in to your PC the audible is a wont connect: instead of going "da doot" it goes "ding ding"! You would have to have a pc with xp to appreciate this.
With all my other PCs I get a pop up that asks what program would I like to use to download my photos from my Iphone. On the afflicted PC ( the Dell Laptop):it defaults to Itunes as my only option. With the Iphone connected my Device Manager indicates Digital Still Camera with windows drivers for that device. I have tried removing the driver and letting the iphone reinstall but it won't and I just get the windows driver back. If I synch my Iphone with Itunes the photos will go to the Itunes but this is not an option that I enjoy as I want to download the photos to my other photo programs so that I can manage them as I like. I usually choose Adobe Photo Shop. I do not get the Auto play window and You know that I should. I get it with my other computers!
Let me be very clear, here:
1. This is an Apple problem. It is not unheard of and will become publicized.
2. We suspect that it has something to do with a remainder piece that is blocking Auto Play.
3. Please find the fix for this. I do not want to wipe clean my entire hard drive. Help is much appreciated and if I get this figured out, I won't just close the thread and go on my merry way--I promise to supply my story and my fix to one and all.
Don McDermott
Just a try because I am stumped and Apple seems not much help on this!
Hi Everyone!
Apple can't seem to help me with this one! Note: I am synching with a 7 month old Dell lap top XP Home OS and a nearly new 3G with the latest Itunes installed on both.
An update over a previous version of itunes has resulted in my no longer getting a pop up AUTORUN screen asking me how I would like to download my photos. I am not able to completely remove all traces of Itunes, Apple Mobile Support, Iphone, Bonjour, Quicktime, Apple Software Update and whatever else that I cant see that prevents me doing a new clean install of Itunes 8.02.
I have even tried a deep clean uninstaller! I have contacted Dell and my computer is just fine and all my drivers are up to date. I have contacted my local computer expert and he has seen the identical problem on another customers computer and after trying everything that I have tried he was only able to get it all working by reformatting and reinstalling the OS and everything elsevery expensive. I have spent hour with itunes help; they are very nice but cannot help. The symptom of this problem is that when you plug your Iphone in to your PC the audible is a wont connect: instead of going "da doot" it goes "ding ding"! You would have to have a pc with xp to appreciate this.
With all my other PCs I get a pop up that asks what program would I like to use to download my photos from my Iphone. On the afflicted PC ( the Dell Laptop):it defaults to Itunes as my only option. With the Iphone connected my Device Manager indicates Digital Still Camera with windows drivers for that device. I have tried removing the driver and letting the iphone reinstall but it won't and I just get the windows driver back. If I synch my Iphone with Itunes the photos will go to the Itunes but this is not an option that I enjoy as I want to download the photos to my other photo programs so that I can manage them as I like. I usually choose Adobe Photo Shop. I do not get the Auto play window and You know that I should. I get it with my other computers!
Let me be very clear, here:
1. This is an Apple problem. It is not unheard of and will become publicized.
2. We suspect that it has something to do with a remainder piece that is blocking Auto Play.
3. Please find the fix for this. I do not want to wipe clean my entire hard drive. Help is much appreciated and if I get this figured out, I won't just close the thread and go on my merry way--I promise to supply my story and my fix to one and all.
Don McDermott