I spent a good chunk of yesterday searching for a solution to the issue at hand but thus far have failed to resolve the problem.
I bought my iPhone 4S two months ago and paired it with my 2012 Kia Soul (without UVO) successfully. I have had no problem establishing a Bluetooth connection between my phone and my car since, until yesterday. My last successful connection was the night prior. No settings were altered between that time and the issue's first occurrence yesterday.
When I got in my car and toggled Bluetooth on, "Searching" was displayed on the phone without changing, as though it were no longer paired with my car. So I went through the pairing procedure in my car's settings. My iPhone detected it (saying "Not Paired"), and prompted me for a PIN. I entered it. The car's display flashed "Pairing Complete"; however, my iPhone prompted for the PIN again. Upon reentry, the phone displayed a typical "Make sure the device is in range" alert, and the car display flashed "Pairing Failed."
I rebooted my iPhone and deleted the pair entry from my car, and I tried the process again. Everything was as I described before. Afterward, my iPhone's name was again an entry in my car's Phone Select menu, as though the pairing were successful.
I have tried
I don't know what caused my iPhone to become unpaired with my car in the first place. I hope someone can shed some light on this issue!
Many thanks in advance.
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Update:
Customer support had me try some things but eventually recommended that I restore the iPhone to factory settings and then restore a backup. Problem solved.
I bought my iPhone 4S two months ago and paired it with my 2012 Kia Soul (without UVO) successfully. I have had no problem establishing a Bluetooth connection between my phone and my car since, until yesterday. My last successful connection was the night prior. No settings were altered between that time and the issue's first occurrence yesterday.
When I got in my car and toggled Bluetooth on, "Searching" was displayed on the phone without changing, as though it were no longer paired with my car. So I went through the pairing procedure in my car's settings. My iPhone detected it (saying "Not Paired"), and prompted me for a PIN. I entered it. The car's display flashed "Pairing Complete"; however, my iPhone prompted for the PIN again. Upon reentry, the phone displayed a typical "Make sure the device is in range" alert, and the car display flashed "Pairing Failed."
I rebooted my iPhone and deleted the pair entry from my car, and I tried the process again. Everything was as I described before. Afterward, my iPhone's name was again an entry in my car's Phone Select menu, as though the pairing were successful.
I have tried
- hard and soft reboots of my phone
- to restore my phone's settings to those of a five-day-old backup
- to skip entering the PIN the second time
- to change my iPhone's name
I don't know what caused my iPhone to become unpaired with my car in the first place. I hope someone can shed some light on this issue!
Many thanks in advance.
===
Update:
Customer support had me try some things but eventually recommended that I restore the iPhone to factory settings and then restore a backup. Problem solved.
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