Iphone deleted all my Esims and refuses to activate

[scorpio vega]

I turned my phone off and for whatever reason when it came back on, there were no Esims. Every Esim i have had installed said No Sim. Why i don;t knoiw?

I wasted hours today trying to get my carrier to fix it and now i have to wait til Tuesday to get a physical Sim card which is really annoying because when I try to install esims it says "Unable to Activate esim. Try again later or COntact carrier"

They are trying to say everything is good on their end so they are blaming my iPhone (It's an 12). The iPhone has worked fine and was working fine all day until i turned it off and turned it back on. They keep asking am in the US(I am).....Is my wifi strong(It is). Now ppl are suggesting I go buy a new phone even though my phone was literally working fine till i cut it off

Is this common? Could it be my phone or is it the Carrier BSing me?

Us mobile is the carrier and it is up to date on all IOS versions, I have tried resetting network settings.
(This is my work device, so now I am forced to use my personal phone with my work stuff)

 

[macfacts]

Now ppl are suggesting I go buy a new phone even though my phone was literally working fine till i cut it off

very expensive workaround a better try would be to back it up then set it up as new.

 

[scorpio vega]

very expensive workaround a better try would be to back it up then set it up as new.

I am scared to do that lol. Because if i do that, I wont be able to do 2FA to log in

 

[BugeyeSTI]

I am scared to do that lol. Because if i do that, I wont be able to do 2FA to log in

Maybe take it to an Apple Store and see if they can diagnose the issue. It's possible they can test for problems with the esim

 

[FreakinEurekan]

At least call/chat in for a remote diagnostic. Could be a hardware issue and that would likely show if it is.